Associate, Operational Forecasting

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

The Operations Forecasting Associate will execute various forecasting and planning analyses to help optimize resourcing and financial planning for production teams within Oscar. You will report into the Associate Director, Workforce Management.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay

The base pay for this role is $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities

• Build and maintain detailed operational forecasts for volumetric demand and resourcing needs, and support leadership in generating budget estimates based on the forecast
• Work with stakeholder teams to ensure forecast models align with business objectives and changes
• Work with data teams to source required data and refine as needed for analyses
• Learn the business and support periodic planning discussions with business stakeholders
• Learn and use tools and data platforms relevant to the role (such as Workday, Jira, BigQuery, Looker, etc.)
• Use business acumen and analytical experience to work through ambiguity
• Manage multiple concurrent tasks effectively and deliver professional, high-quality work in a timely manner
• Collaborate with team members and be a trusted advisor to leaders and stakeholders
• Own insights generation and follow-up for a major business unit, serving as the first point of contact for Sr. Managers, Associate Directors, and Directors
• Analyze data to support business teams in making better-informed, data-driven decisions
• Use data to tell a story that non-technical colleagues will understand, including packaging and presenting findings in a clear, concise, and compelling manner
• Collaborate across the organization, including owning stakeholder relationships with managers and senior managers, to identify actions to achieve improvements and monitor initiative impact
• Support other strategic projects as assigned to meet business needs
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• 3+ years of demonstrated work in operations forecasting
• 2+ years of demonstrated work with large datasets and distilling analyses into relevant insights with a structured and systematic thought process
• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
• Strong communication skills, verbal and written, around business reporting impact and requirements
• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements, and connected Sheets

Bonus Points

• 2+ years experience in healthcare, investment banking, or insurance industry
• 2+ years experience developing dashboards and working with Looker or other business intelligence/data visualization tools
• 3+ years of technical work experience using analytical tools and writing analytical reports

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Unlimited vacation program

Schedule

Hybrid work schedule with 3 days of in-office work per week in New York City. Thursdays are required in-office days for team meetings and events; the other two days are flexible.