Associate, New Verticals - Convenience Strategy & Operations
About the Team
Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! These roles sit within our Convenience Strategy & Operations - the first vertical we launched outside of restaurants!
About the Role
- Identify, validate, and launch high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base
- Partner with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel
- Develop initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality
- Lead operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction
- Streamline in-store fulfillment processes to improve efficiency and create a seamless experience for Dashers and merchant partners
- Develop and execute on programs that improve inventory accuracy and ensure real-time platform availability reflects in-store stock levels
Qualifications
- 1-3+ years of experience
- An owner mentality
- An entrepreneurial spirit
- An analytical approach
- A talent for synthesizing complex problems
- The ability to lead, collaborate and influence cross-functional teams
- Comfortable with ambiguity and rapid change
- Experience with AI tools and a builder's mindset
- A completed Bachelor’s Degree
Pay
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
Benefits
To learn more about our benefits, visit our careers page here.
Application Instructions
To apply for this job, please follow the instructions provided in the application link.