Associate, New Verticals - Convenience Strategy & Operations

About the Team

Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! These roles sit within our Convenience Strategy & Operations - the first vertical we launched outside of restaurants!

About the Role

• Identify, validate, and launch high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base
• Partner with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel
• Develop initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality
• Lead operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction
• Streamline in-store fulfillment processes to improve efficiency and create a seamless experience for Dashers and merchant partners
• Develop and execute on programs that improve inventory accuracy and ensure real-time platform availability reflects in-store stock levels

Qualifications

• 1-3+ years of experience
• An entrepreneurial spirit
• An analytical mindset
• A talent for synthesizing complex problems and translating high-level goals into actionable plans
• The ability to operate at both a macro and micro level
• An unafraid attitude towards ambiguity
• A strong understanding of AI tools and a willingness to experiment with them
• A completed Bachelor’s Degree

Pay

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

Benefits

Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).

Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

Schedule

We operate in a hybrid model and spend a few days a month in person together.

Job Title

Associate, New Verticals - Convenience Strategy & Operations