Associate, New Verticals - Convenience Strategy & Operations
About the Team
Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! These roles sit within our Convenience Strategy & Operations - the first vertical we launched outside of restaurants!
About the Role
- Identify, validate, and launch high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base
- Partner with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel
- Develop initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality
- Lead operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction
- Streamline in-store fulfillment processes to improve efficiency and create a seamless experience for Dashers and merchant partners
- Develop and execute on programs that improve inventory accuracy and ensure real-time platform availability reflects in-store stock levels
Qualifications
- 1-3+ years of experience
- An entrepreneurial spirit
- An analytical mindset
- A talent for synthesizing complex problems and translating high-level goals into actionable plans
- Comfortable operating at both a macro and micro level
- An unafraid of ambiguity attitude
- A proven track record of using AI tools to automate manual processes and accelerate analysis
- Experience leading and collaborating with cross-functional teams
Benefits
Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.
Pay
$74,800 - $110,000 USD
Schedule
Hybrid model with a few days a month in-person together.