Associate Network Engineer

Summary

Provides technical support and problem resolution. Works directly with clients and Engineering team to resolve network and system issues. Supports staff training on-site or remotely as needed. Creates and revises documentation as needed.

Essential Duties And Responsibilities

• Provide technical support and problem resolution in support of network infrastructure and system applications.
• Work with the Network Engineers to help seamlessly integrate infrastructure throughout the organization and local districts.
• Identify and provide preliminary troubleshooting of network performance issues, escalating as necessary.
• Aid in training of technical support staff in the effective use of network tools and applications.
• Participate in team meetings for development of long-term plans and practices.
• Ensure compliance with external and internal regulations and policies governing network and system security, including audit ability, e-discovery, and privacy.
• Assist in troubleshooting and problem resolution for wireless networks, video surveillance, and access control systems.
• Use network monitoring tools to proactively identify problems and assist in resolutions.
• Install of network, servers, and security equipment.
• Regular and predictable attendance is required for this position.
• Provide backup for other positions within the engineering group.

Qualification Requirements

• Experience in current Windows, Mac, and mobile operating systems, Microsoft Office, Internet, and other productivity software applications.
• Successful experience administering Microsoft AD Group Policy.
• Associates degree in a computer related field, or equivalent combination of education, experience and/or industry recognized certifications.
• Experience working with a Microsoft domain environment and systems support.
• Knowledge and experience working with Cisco network environments.
• Experience with LINUX.
• Experience with maintaining Google Apps Domain.

Other Skills And Abilities

• Documented/demonstrated current knowledge of desktop computers, peripheral equipment, database management, word processing, spreadsheets and open systems technology.
• Demonstrated knowledge of PC basics, including technical terminology and acronyms, and working knowledge of PC systems and peripheral connectivity.
• Effectively manage multiple tasks, often within severe time constraints, and demonstrate effective time management skills to meet deadlines, while interacting with staff and the public related to those tasks.
• Strong teamwork, interpersonal communication and group problem solving skills.
• Ability to travel to and from work sites.
• Ability to work a flexible workday and workweek.
• Ability to exercise good judgment and make decisions in accordance with policies and procedures.
• Ability to work as part of a highly motivated, interdisciplinary team.
• Demonstrated experience in setting up, maintaining, and troubleshooting electronics equipment and networks.

Employment Date, Salary, and Fringe Benefits

• Potential employment date is as soon as possible.
• This is a 52-week position.
• Placement on the Technical/Operational Salary Schedule depends upon qualifications and experience; new employee salary range is $64,476 – $78,279.
• Paid health, dental, vision, life and long-term disability insurances, sick, and vacation days.

To Apply

Interested parties should go to our website, https://jcisd.workbrightats.com to complete an online application. E-mail: hrdept@jcisd.org. Website: https://jcisd.org. Twitter: https://twitter.com/jcisd. Mail: hrdept@jcisd.org. LinkedIn: https://www.linkedin.com/company/jackson-county-intermediate-school-district/. Facebook: https://www.facebook.com/JCISD/.