Associate Marketing Operations Manager

About Us tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas. Most importantly, we're a place where you can achieve great things, and be recognized as the best. What Matters The Most Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. WHY WE THINK YOU WILL LOVE THIS ROLE Hey YOU! Are you a self-motivated, solution-oriented, resourceful individual looking to make a significant impact on a major brand? Join our dynamic team as an Associate Marketing Operations Manager! We are seeking someone with great energy, excitement to learn and grow new skillsets, and a passion for driving success through our people, processes, and technology. You will join as an integral part of our team by executing and managing our digital campaign projects and processes that further our brand and elevate our ways of working for content operations management. This individual will work closely with cross-functional teams including, but not limited to Account, Creative, Digital Experience, and Analytics. What You Will Bring To The Organization Create, execute, and deliver weekly digital campaign projects by working with tools and technology and defined internal team processesSupport cross-functional collaboration by actively participating in the integration of new tools and processes by leveraging your enthusiasm and knowledge to contribute to team successContribute to the evolution of our people, processes, and technologyAssist in the enablement of operations at scale and supporting automation initiativesAssist in the delivery of content from test environments to production, ensuring attention to detail for seamless executionParticipate by sharing your knowledge on content operations, best practices, and training/onboarding documentationProvide a fresh and unique perspective on potential new tools and technology and/or input for continual existing process improvementsFacilitate clear communication channels across internal departments, as well as externally with the clients, working closely with the Account management teamIdentify new ways of working and thoughtful advice on project changes or potential recommendations for meeting deadlines Skills And Experience We Would Like You To Have Bachelor’s degree in marketing, technology, business or a related field is preferred1-2 years of experience in digital content management/maintenance, digital ad ops, or technology operations is preferredDemonstrated hands-on experience within the digital space (content and creative elements) and web-based content management systemsFamiliarity with various CMS systems is a plusExposure to working with multiple internal teams, as well as vendor and client environmentsPrevious experience with marketing operations, digital retail, or product development is a plus, but not requiredAbility to collaborate with product managers, product owners, and developers/engineers in an agile environmentFamiliarity with project/task management tools such as JIRA, Airtable, Smartsheets, Trello, Monday.com, Asana etc. is a plusExperience with testing and rolling out new functionality within QA/UAT testing/staging environmentsQuick adaptability and openness to evolving with new technology and toolsDemonstrates self-motivation, proactiveness with strong organizational skills with a meticulous attention to detailWillingness to develop skills in relationship building with clients and co-workers; demonstrating diplomacy, strategic thinking, and clear communicationEffective written and oral skillsCommitment to delivering exceptional serviceDemonstrated ability to meet deadlines, manage & prioritize multiple projects and campaigns simultaneously, with the ability to escalate scope increase when necessary Starting Salary Between: $55,000-$57,000 TOTAL REWARDS Benefits Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant: Our commitment to rewarding resultsOpportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success There's more ... Generous Medical, Dental, Vision And Other Great Benefits Paid parental and medical leave programs 401(k) with a company match component and profit sharing 15 days of paid time off plus company holidays Hybrid work model Tuition reimbursement and student loan repayment assistance Inclusive employee resource groups EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RECRUITING AGENCIES tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.