Associate Manager - Strategic Agreements

Job Summary

The Associate Manager, Strategic Agreements is responsible for leading the customer-facing commercial execution of the MLC Audit Program and supporting the modernization and standardization of contracting practices across new and renewal agreements.

Key Responsibilities

• Serve as the primary point of contact for customers participating in the MLC Audit Program.
• Manage the end-to-end audit lifecycle, including customer engagement, information gathering, compliance review, negotiation, remediation, and contract execution.
• Review compliance analyses and validate findings against contractual terms and business requirements.
• Lead customer discussions and negotiations related to out-of-compliance findings, including interpretation of contractual obligations and remediation strategies.
• Draft, review, and refine contract amendments, true-ups, renewal agreements, and related commercial documentation.
• Maintain professional and effective communication with customers, including during complex or sensitive negotiations.
• Support modernization initiatives for contract templates and renewal processes, including standardization of audit rights, reporting requirements, pricing escalators, and usage-based licensing terms.
• Partner with Sales, Account Management, Legal, and Operations teams to implement updated contracting standards and provide guidance on agreement interpretation.
• Support the organization and maintenance of contract repositories and audit documentation to ensure accuracy, accessibility, and compliance.
• Prepare and deliver reporting on audit activity, risks, trends, and outcomes to senior leadership.
• Perform other duties and responsibilities as assigned.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Legal Studies, or a related field.
• Minimum of 4 years of experience in commercial contracting, contract audit, contract compliance, contract administration, or related functions, preferably involving software, SaaS, licensing, or technology agreements.
• Minimum of 1-2 years of experience leading initiatives, managing stakeholder relationships, and facilitating business discussions in a cross-functional environment.
• Experience supporting contract negotiations and resolving commercial or contractual disputes with enterprise customers.
• Strong understanding of financial and accounting concepts, including pricing structures, revenue metrics, and commercial terms.
• Demonstrated ability to analyze, interpret, and apply contractual language to operational and business scenarios.
• Strong written and verbal communication skills with the ability to manage sensitive customer interactions professionally.
• Strong organizational, analytical, and problem-solving skills with attention to detail.

Preferred Qualifications

• Juris Doctor (JD) degree and active bar admission in a U.S. jurisdiction.
• MBA or advanced business degree.
• Experience in Financial Services, Insurance, InsurTech, SaaS, or enterprise technology environments.
• Familiarity with usage-based licensing models, including user-based, transaction-based, policy-based, or revenue-based metrics.
• Experience supporting compliance, audit, governance, or contract lifecycle management programs.
• Experience working cross-functionally with Legal, Finance, Sales, and Operational teams.

Work Environment

Hybrid work environment with flexibility based on business and operational needs. Remote work within the U.S. may be available for outstanding candidates who can hit the ground running. Role requires collaboration across multiple departments, stakeholders, and priorities in a fast-paced environment.