Associate Manager, New Verticals

About The Team

The New Verticals team is building the future of local commerce by expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more!

About The Role

We're hiring an Associate Manager on our Strategy & Operations team to build our newest Retail products from the ground up. You'll identify net-new areas where we have a "right to win" and work cross-functionally with product, design, analytics, and engineering to build and scale great products in those spaces. You'll drive analysis-backed strategy, run operational experiments, and partner with technical and non-technical teams to take DoorDash's next big Retail product from idea to launch.

Responsibilities

• Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers and merchants.
• Operate. You’ll create tracking dashboards for your key metrics and own week over week movement as well as quarterly targets for those metrics.
• Analyze. Build models using SQL, Excel, and AI tools to evaluate the economic, operational and strategic costs and benefits of various programs and experiments.
• Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes.
• Build. You’ll have your fingerprints all over DoorDash's next big business. You’ll launch new products, get 1% better every day, and scale something completely new.
• Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Retail business.

Requirements

• 4-6+ years of experience.
• You’ve succeeded in similar cultures that are highly analytical and cross-functional (e.g., startups, tech, operations, strategy, consulting, banking, or a related experience).
• You are a scrappy thinker. You have 2+ years experience solving problems to build & scale products in a fast-paced, operational environment.
• You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad.
• You’re entrepreneurial. You have a bias for action and are able to build things from the ground up.
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL, building models in excel and leveraging AI tools for analysis.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment.
• You have a completed Bachelor’s Degree.

Qualifications

• You have 2+ years experience solving problems to build & scale products in a fast-paced, operational environment.
• You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad.
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL, building models in excel and leveraging AI tools for analysis.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment.

Skills

• Strong analytical and problem-solving skills.
• Experience with SQL, Excel, and AI tools.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Excellent communication and collaboration skills.
• Experience with Agile methodologies and project management tools.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• Medical, dental, and vision benefits.
• 11 paid holidays, disability and basic life insurance.
• Family-forming assistance.
• A mental health program.

Pay

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Schedule

We operate in a hybrid model and spend a few days a month in person together.

Benefits

• Flexible paid time off/vacation, plus 80 hours of paid sick time per year.

Equal Opportunity Employer

We are committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.