Associate Manager, Direct Commerce
You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work. This role is based at our Global Headquarters in Hunt Valley, Maryland, in a hybrid (50/50) capacity.
About the role
This position involves overseeing product listings, coordinating promotions, and analyzing website and social commerce performance to drive sales growth. Responsibilities include maintaining accurate product information, coordinating with brand and logistics teams, and troubleshooting any technical issues that arise. The role monitors inventory levels, ensures forecast accuracy in the system, and keeps store content up to date while leveraging data to drive recommendations. Additionally, the position assists in store budget management.
Responsibilities
- Plan and track inventory and adjust detailed forecast to meet promotions and marketing activations while monitoring effectiveness of product assortment and make recommendations for improvement (additions/deletions).
- Coordinate product listings, monitor content for the store ensuring it is up-to-date, and work with Studio and Digital Shelf to deliver the best product information and digital assets on time.
- Ensure content is flowing to mapped areas on the store.
- Serve as a liaison with commercial and brand teams to ensure merchandising reflects and augments campaigns.
- Open POs and track payments to key agencies and contractors while assisting in store budget management.
- Serve as marketing manager for DTC exclusive product development and KPIs for success, ensuring a clear initiative roadmap to test new product ideas.
- Report performance of campaigns to commercial and brand teams.
- Participate in store strategic roadmap work sessions to add new functionalities or projects.
- Work closely with 3PL partner to maintain daily operations and guide purchasing.
Requirements
- Bachelor’s Degree in Marketing or related field required.
- Minimum of 3 years DTC eCommerce experience through an agency or CPG company, with strong forecasting experience.
- Experience working across multi-functional teams.
- Demonstrated success knowing when to take an entrepreneurial approach and when to fit within corporate ways of working.
- Continuous learning spirit.
- Strong Excel skills with advanced knowledge in building and maintaining a forecast, problem-solving skills with bias for action.
- Data-driven, independent, and digital self-learner; team player.
- GA4, Salsify, and Shopify Certifications (preferred).
- 2-3 years as a merchandiser of a Direct-to-consumer store with 500 to 5,000 SKUs, low price points but able to understand how to build a higher Average Order Value through bundling and promotions (preferred).
Benefits
- Comprehensive health plans covering medical, vision, dental, life, and disability benefits.
- Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support.
- Retirement and investment programs including 401(k) and profit-sharing plans.
- Competitive compensation, career growth opportunities, and flexibility and support for diverse life stages and choices.
Pay
Base Salary: $74,330 - $130,080. Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan, Sales Incentive Bonus (SIB) Plan, and Dividend Program.