Associate Manager, Client Experiences, Bespoke

Bespoke is a sports and entertainment consulting and experiential marketing agency that assists brands in selecting the right partnerships and maximizing their sponsorship investment. We are a collective of experienced sports and entertainment marketers who broke out of the big agency world to deliver a more personalized service offering to brands. Combining years of industry experience and invaluable professional relationships, Bespoke provides thoughtful senior-level counsel and custom marketing solutions tailored for individual brands.

About the role

Bespoke is looking for a highly motivated individual to support client teams and projects across the sports, entertainment, and experiential space on behalf of brands. The Associate Manager, Client Experiences will be a key contributor across numerous client teams internally at Bespoke, helping to ideate, execute, and measure successful solutions across sports and entertainment sponsorship marketing. This position is fast-paced and requires strong organization, strategy, creative, and collaboration skills in working across internal and external teams.

Responsibilities

• Work closely with client teams to implement and execute programs as they align with the client’s goals and objectives
• Be a strong cultural fit and an authentic advancer of our mission and values internally and externally
• Demonstrate strategic and creative thinking skills, problem-solving, and initiative as a trusted teammate
• Maintain good working relationships with internal and external stakeholders, working alongside client teams, other agency partners, and property partners to deliver on sponsorship marketing plans
• Support client teams through quick response times and effectively delivering and meeting client expectations
• Share a desire to learn and grow within the industry, including staying up to date on trends to drive forward thinking for clients and internal teams
• Showcase ability to flex within the role across client teams, deliverables, and events
• Demonstrate genuine eagerness to work with and learn from a diverse and talented team
• Provide reports, recaps, and updates to internal and external teams as needed
• Manage internal and external budgets and vendors on behalf of client teams
• When applicable, travel to execute on-site events on behalf of clients and client teams
• Cooperatively take on other duties, roles, or responsibilities as assigned

Requirements

• College degree with 3+ years of relevant experience with client and project management within a consulting organization, agency, brand, or team/league (NFL experience preferred, but not required)
• Understanding of the sports, media, and entertainment landscape
• Excellent business writing, presentation, communication, and interpersonal skills
• Desire to work in a fast-paced, evolving, growing, dynamic, and challenging environment
• Strong interpersonal skills and the ability to build and foster key business relationships
• Creative, adaptive personality that can interface with clients and sports properties
• Excellent attention to detail with a solution-oriented mindset, willing to problem-solve on short timelines
• Ability to remain calm under pressure, multi-task, and prioritize workload while coordinating with others to proactively meet deadlines
• Must be comfortable working independently under deadlines and as an integral part of a team
• Proficiency with Microsoft Office applications; advanced skills in PowerPoint, Word, and Excel for deck development and budget management
• Ability to work traditional and non-traditional office hours as needed
• Willingness to travel to various event locations and execute on-site as needed

Benefits

• Medical coverage
• Dental and vision
• Disability insurance
• 401K plan
• Paid time off
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

Pay

Compensation range: USD $60,800.00 - USD $76,000.00 annually. Salary will be based on relevant experience, knowledge, skills, and other factors permitted by law. This range reflects the pay the company believes it will pay for this position at the time of posting.

Schedule

This is a full-time, in-person role based in Charlotte, North Carolina, at our headquarters office.