Associate Manager

About the role

At Newk’s Eatery, we’re looking for a motivated and energetic Associate Manager who is passionate about hospitality, team development, and operational excellence. If you thrive in a fast-paced environment, enjoy coaching others, and want to grow your leadership career with a company that values people first, we’d love to meet you.

As an Associate Manager, you’ll partner with the General Manager to lead daily restaurant operations, develop team members, deliver an exceptional guest experience, and help drive sales and profitability.

Responsibilities

• Lead shifts while ensuring outstanding food quality and guest service
• Coach, motivate, and develop team members through hands-on leadership
• Assist with hiring, onboarding, and training new employees
• Create a positive, respectful, and high-performing team culture
• Ensure food safety, cleanliness, and health department standards are maintained
• Help manage labor, scheduling, inventory, and food costs
• Monitor cash handling, POS accuracy, and restaurant security procedures
• Support execution of promotions, new menu rollouts, and operational initiatives
• Address guest concerns quickly and professionally
• Step in to oversee restaurant operations when the General Manager is unavailable

Requirements

• Previous restaurant leadership or supervisory experience preferred
• Shift Lead or Certified Trainer experience encouraged to apply
• Strong leadership, communication, and coaching skills
• Positive attitude with a passion for hospitality
• Ability to make sound decisions in a fast-paced environment
• Organized, dependable, and results-oriented
• Comfortable using Microsoft Office and restaurant POS systems
• Valid driver’s license and reliable transportation
• ServSafe Manager Certification (or willingness to obtain)

Physical Requirements

• Ability to stand and walk for extended periods
• Lift and carry up to 50 pounds
• Bend, reach, twist, and move throughout the restaurant
• Work in varying temperatures, including kitchen and cooler environments
• Availability to work evenings, weekends, and holidays as business demands

Benefits

• Competitive salary
• Paid training and leadership development
• Career advancement opportunities
• Supportive team environment
• Employee meal discounts
• Opportunity to grow with a respected and expanding brand

About the company

CKJ Management Company is a dynamic and growth-oriented restaurant franchise operator with a strong presence across the Southern United States. CKJ Management owns and operates a diverse portfolio of quick-service and fast-casual dining brands. With locations spanning Texas, Mississippi, Alabama, and Florida, CKJ Management is committed to delivering exceptional guest experiences, operational excellence, and community engagement across all of its markets.

The company’s leadership team brings deep industry experience and a hands-on management approach, ensuring each location maintains high standards in food quality, customer service, and team development. CKJ Management is continuously exploring opportunities to expand its footprint and deepen its impact, focusing on strategic growth, innovation, and operational efficiency in the competitive restaurant franchise landscape.