Associate Manager

About the role

The Associate Manager's primary responsibility is to assist in the management and direction of daily operations of an Abby’s Restaurant, and to assure quality food, sanitation, and customer service. They are also responsible for supervision of all restaurant personnel and performance of administrative functions in the absence of the Manager.

Responsibilities

• Monitoring staffing levels compared to sales volume to ensure prompt, efficient, and courteous customer contact through employees in all service areas.
• Circulating throughout the restaurant contacting customers and monitoring product and service quality during peak meal periods and assisting in the production of quality food and beverage as assigned by the Manager.
• Identifying and enhancing a continually increasing loyal customer base, reporting competitors’ strengths and weaknesses, and other matters of marketing importance.
• Effective merchandising of the profitable food and beverage items and the suggestive sales of incremental items.
• Monitoring all controllable costs including foods, beverages, labor, supplies, repairs and maintenance, and supervising employee compliance with procedures designed to maintain these areas at the most profitable levels.
• Training hourly staff, recommending promotions, discipline, and terminations and may be responsible to interview and select hourly employees.
• Coordinating and guiding the training of Assistant Managers.
• Assisting in stimulating positive employee morale and minimizing staff turnover through use of proper communication, motivation, and counseling techniques.
• Guiding and directing subordinate activities to maximize productivity and ensure efficient customer flow.

Qualifications

• Successful completion of a Background Check and Drug Screen required for this position.

Benefits

• 401k
• Medical, Dental, and/or Vision Insurance
• Reduced cost employee meal
• Paid Sick Leave
• Paid Vacation
• Bonus Program