Associate Logistics Specialist - 2nd shift

About the role

As an Associate Logistics Specialist, you will deliver exceptional service to our customers and drivers before, during and after the call. This role is Monday - Friday with a rotational weekend schedule.

Responsibilities

• Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule
• Answer incoming driver and customer calls/emails, and take care of their needs
• Call and get updates from drivers/carriers and input accurate information into the dispatch system
• Communicate any issues with customers/drivers
• Monitor and update all Active Run problems

Requirements

• Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment
• Basic computer skills
• Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends
• Experience dealing with high phone volume in a deadline-driven environment
• Strong driver and customer interaction experience
• Experience with Microsoft Office
• Excellent phone communication skills
• Knowledge of the transportation industry

Qualifications

At a minimum, you’ll need:

• Strong organizational and time management skills
• Basic computer skills
• Experience dealing with high phone volume in a deadline-driven environment
• Strong driver and customer interaction experience
• Experience with Microsoft Office
• Excellent phone communication skills
• Knowledge of the transportation industry

Skills

• Organizational and time management skills
• Basic computer skills
• Phone communication skills
• Knowledge of the transportation industry

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Pay

TBD

Schedule

Monday - Friday with rotational weekend schedule

Why Join Us

We offer:

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.