ASSOCIATE INSIDE SALES REPRESENTATIVE-Hayward ,CA

About the role

Plumbing Supply! HVAC parts and pieces! Construction offices! We are seeking someone with background in sales with mechanical aptitude. Have you handled plumbing supplies? Parts for automobiles? Construction tools? We are looking for YOU. Do you know Salesforce? Is customer service a strong suit for you? We are looking for YOU. Do you have aspirations of Project Management? Business Development? Outside Sales in the future? We are 100% ESOP Employee owned company and we need an Inside Sales Rep who wants to start a job that will turn into a career with a healthy growing company. We are looking for YOU.

Essential Functions

• Provide great customer service and exhibit quality salesmanship.
• Possess comprehensive knowledge of the inventory and catalog in order to best represent the company and to further advance sales.
• Accurately provide inventory information, order entry/status, changes in delivery schedules, and pricing & quotations to customers and outside sales.
• Discuss special pricing situations with sales engineers or supervisors.
• Attend to “rush orders” within 24 hours.
• Prepare, write-up, enter, and process orders accurately and in a timely manner. This includes providing pricing and quotations per company procedures.
• Ensure pre-lien information is received on contractor ordered material.
• Process returns.
• Aid with Requests for Service (RFS).
• Perform Competitive Quotation Memos (CQM) with assistance when required.
• Perform pump selections on Xylem’s ESP Rep with supervision.
• Other duties as assigned.

Competencies

• Detail-oriented
• Customer service
• Salesmanship
• Phone handling

Qualifications

• High school diploma or equivalent; Bachelor's degree in Business or related field is a plus
• Proven experience in sales or customer service
• Excellent communication and interpersonal skills
• Ability to persuade and influence others
• Strong negotiation and closing skills
• Results-oriented with a track record of meeting or exceeding sales targets
• Ability to work independently and as part of a team
• Proficient in using CRM software and other sales tools
• Knowledge of the industry and product/service offerings is desirable - Specifically Hydronics equipment.

Responsibilities

• Possess comprehensive knowledge of the inventory and catalog in order to best represent the company and further advance sales.
• Build and maintain strong client relationships by providing exceptional customer service.
• Negotiate and close sales deals to achieve and exceed sales targets.
• Collaborate with the sales team to share best practices and contribute to team success.
• Stay up-to-date with industry trends and market dynamics.
• Maintain accurate records of sales activities, customer interactions, and deals closed.
• Continuously enhance product knowledge and sales skills through training and self-development.

Requirements

• Proven ability to meet or exceed sales targets
• Strong phone presence and persuasive skills
• Excellent verbal and written communication skills
• Ability to multitask, prioritize, and manage time effectively
• Results-driven with a strong work ethic
• Ability to adapt and respond to a fast-paced, changing environment

Benefits

We offer a competitive salary, and benefits package to attract top talent. Join our dynamic sales team and take your career to new heights as an Associate Inside Sales Representative.