Jobs · Information Technology · New York

Associate Infrastructure Engineer

Metropolitan Transportation Authority · New York, NY · 3 wk ago
On-siteInformation Technology$100k–$118k/yrOther
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have: - Job title: Associate Infrastructure Engineer (not heading) - Salary Range: $99,673 - $117,647 => Pay section. - Dept/Div: Information Technology (metadata) - Supervisor: Senior Director, RCC and PCC Operations (metadata) - Location: RCC – 354 West 54 Street, New York, NY 10019 (metadata) - Hours Of Work: Midnight Shift (12 AM – 8:30 AM) or as required => Schedule section. - Teleworking: eligible for teleworking, 2 days per week. New hires eligible to apply 30 days after effective date of hire. (metadata maybe not needed) - Opening paragraph about MTA: could be About the role? Actually "About Us" is description of organization. Could be About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need sections like About the role (maybe summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content: - Summary: "This position supports and maintains a component of the IT infrastructure and systems. Responsibilities include monitoring the availability, scalability, and performance of IT systems. This role supports the network infrastructure and collaborates with other IT teams to ensure the successful implementation of projects. This role requires developing knowledge of server hardware, software configuration, networking, cloud computing, and security, and exposure to Windows, Linux, and virtualization." That could be About the role. - Responsibilities: long list bullet points (actually sentences). We'll need to turn into
  • items. - Required Qualifications: Education: bachelor’s degree and minimum of 1 year of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree. Experience: 1 year. That's Requirements? Actually "Required Qualifications" includes education and experience. Could be Requirements section (or Qualifications). The instruction separate Requirements and Qualifications. Usually Requirements = education/experience, Qualifications = skills etc. But we have "Required Qualifications" heading in posting. We'll need to split: Requirements (education/experience) and Qualifications (technical/behavioral skills). Then Skills maybe separate? But we have Technical Skills and Behavioral Skills under Required Qualifications. Could treat Skills section as combining technical and behavioral? Or we could have Skills section for technical skills, and maybe Qualifications for behavioral? However instruction: Use sections only when posting has real specific content. We have content for Technical Skills and Behavioral Skills. Could make a Skills section (maybe combine). Could also have Qualifications section for education/experience. We also have Competencies section (Core Competency Proficiency Level etc). That could be Skills? Might be considered Qualifications? But we can include as Skills. We have Other Information about FDS, EEO etc - boilerplate to remove. We have Benefits: not mentioned explicitly. No benefits details. So we should NOT create Benefits section. Pay: we have Salary Range. Schedule: we have Hours Of Work. Thus sections: About the role (from Summary), Responsibilities, Requirements (education/experience), Qualifications (maybe technical and behavioral skills?), Skills (maybe competencies?), Pay, Schedule. But we need to avoid duplication. Let's map: - About the role: summary paragraph. - Responsibilities: list of duties. - Requirements: Education and experience (bachelor's degree + 1 year experience, equivalent combo). - Qualifications: maybe the "Fundamental awareness" etc? Actually those are technical skills and behavioral skills. Could be Skills. But we have separate "Technical Skills" and "Behavioral Skills" under Required Qualifications. Could combine into Skills section. We also have "Competencies" with definitions; could be part of Skills or Qualifications. Given instruction to prefer few substantive sections over many thin ones, we could combine technical and behavioral skills into a Skills section, and maybe include competencies there as well. Thus sections: - About the role - Responsibilities - Requirements - Skills - Pay - Schedule We'll not include Qualifications separate. Now we need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all details from responsibilities, education/experience, technical skills, behavioral skills, competencies, etc. We must not repeat job title as heading. We must not include boilerplate like EEO, etc. We must not include duplicated lines. We need to format lists with
    • . We need to use

      for prose. Let's extract details. About the role (summary): "This position supports and maintains a component of the IT infrastructure and systems. Responsibilities include monitoring the availability, scalability, and performance of IT systems. This role supports the network infrastructure and collaborates with other IT teams to ensure the successful implementation of projects. This role requires developing knowledge of server hardware, software configuration, networking, cloud computing, and security, and exposure to Windows, Linux, and virtualization." We'll put that as

      . Responsibilities: list each sentence starting with "Repairs, maintains, and provides..." etc. Let's extract bullet points from the responsibilities paragraph. Original responsibilities text: "Repairs, maintains, and provides preventative maintenance for an area of the infrastructure to ensure systems availability targets are met.Implements changes to one or more components of the infrastructure, executing tests and reporting on performance, to meet requested needs.Troubleshoots hardware and software problems by analyzing a chain of events and applying technical knowledge following established procedures and standards to resolve immediate customer needs.Maintains and updates existing documentation and standard operating procedures to ensure accurate and timely information is available for assigned systems. Works with more experienced colleagues and other IT technical resources to improve coordination of infrastructure requirements and analyze issues as they arise.Participates in the evaluation of new products and technologies, under the direction and guidance of senior colleagues, relevant to assigned infrastructure area to enhance technology engineering service value.Performs capacity planning exercises to properly identify required hardware, software, configuration/architecture necessary to support application needs.Monitors and reports tech infrastructure usage trends.Assists with installation, configuration, and maintenance of physical IT hardware infrastructure components of systems, servers, cloud, storage, routers, switches, firewalls, data centers, and workstations.Assists with the technical security of the IT infrastructure by setting up firewalls, managing access controls/operating systems/ database servers, configuring VPNs, and taking proactive measures against potential cyber threats. Follows security protocols and complies with security standards, and handles security incidents.Assists with installation and configuration of software applications, operating systems, databases, and utilities according to organizational requirements. Conducts regular monitoring of software components and tunes them for optimal performance. Identifies performance issues within the software environment, escalating as appropriate.Assists with the implementation of local and wide-area networks (LAN and WAN), configures routers and switches, and determines proper implementation of network cable and hardware requirements.Travel may be required to other MTA locations or other external sites.May need to work outside of normal work hours supporting 24/7 operations (i.e., evenings and weekends).Performs other duties and tasks as assigned. Observing the work performed by the contractor.Reviewing invoices and approving them if the work meets contractual standardsAddressing performance issues with the contractor when possibleEscalating issues to other parties as needed. Regular and reliable attendance is expected and required." We need to split into sensible bullet items. Some sentences are concatenated without spaces. We'll need to parse. Let's manually split: - Repairs, maintains, and provides preventative maintenance for an area of the infrastructure to ensure systems availability targets are met. - Implements changes to one or more components of the infrastructure, executing tests and reporting on performance, to meet requested needs. - Troubleshoots hardware and software problems by analyzing a chain of events and applying technical knowledge following established procedures and standards to resolve immediate customer needs. - Maintains and updates existing documentation and standard operating procedures to ensure accurate and timely information is available for assigned systems. - Works with more experienced colleagues and other IT technical resources to improve coordination of infrastructure requirements and analyze issues as they arise. - Participates in the evaluation of new products and technologies, under the direction and guidance of senior colleagues, relevant to assigned infrastructure area to enhance technology engineering service value. - Performs capacity planning exercises to properly identify required hardware, software, configuration/architecture necessary to support application needs. - Monitors and reports tech infrastructure usage trends. - Assists with installation, configuration, and maintenance of physical IT hardware infrastructure components of systems, servers, cloud, storage, routers, switches, firewalls, data centers, and workstations. - Assists with the technical security of the IT infrastructure by setting up firewalls, managing access controls/operating systems/ database servers, configuring VPNs, and taking proactive measures against potential cyber threats. Follows security protocols and complies with security standards, and handles security incidents. - Assists with installation and configuration of software applications, operating systems, databases, and utilities according to organizational requirements. Conducts regular monitoring of software components and tunes them for optimal performance. Identifies performance issues within the software environment, escalating as appropriate. - Assists with the implementation of local and wide-area networks (LAN and WAN), configures routers and switches, and determines proper implementation of network cable and hardware requirements. - Travel may be required to other MTA locations or other external sites. - May need to work outside of normal work hours supporting 24/7 operations (i.e., evenings and weekends). - Performs other duties and tasks as assigned. - Observing the work performed by the contractor. - Reviewing invoices and approving them if the work meets contractual standards - Addressing performance issues with the contractor when possible - Escalating issues to other parties as needed. - Regular and reliable attendance is expected and required. We need to ensure no duplication. Some bullet points may be fragments; we keep as is. Now Requirements: Education and experience. "Education: bachelor’s degree and minimum of 1 year of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.Experience: 1 year" We can combine: Requires a bachelor’s degree and minimum of 1 year of relevant experience; an equivalent combination of education and experience may be considered in lieu of a degree. Experience: 1 year (maybe redundant). We'll keep both. We'll put as

      . Now Skills: need to include Technical Skills, Behavioral Skills, Competencies. Technical Skills list: many items each starting with "Fundamental awareness in ..." or "Fundamental awareness of ..." or "Intermediate understanding of ..." etc. We need to preserve all. We'll make a

      • for each. Let's extract technical skills bullet points from the text: "Fundamental awareness in analyzing storage needs, such as interpreting metrics and analyzing capacity trends. Fundamental awareness of Disaster Recovery principles and tools, including types of disasters, basic recovery strategies, and the importance of data backup and protection. Fundamental awareness in conducting routine server maintenance and troubleshooting common issues. Fundamental awareness of patch deployment and ensuring systems are up-to-date and secure. Fundamental awareness in configuring software and hardware and executing predefined scripts. Fundamental awareness in migrating systems and data with minimal downtime and data integrity. Fundamental awareness in installing and upgrading operating systems with guidance. Fundamental awareness in monitoring systems for assessing performance and diagnosing issues. Fundamental awareness of system administration tasks, including managing user permissions, maintaining system efficiency, and ensuring uptime. Fundamental awareness of defining resource needs for projects and operational tasks. Fundamental awareness of the hardware lifecycle, including installation, upgrades, and maintenance. Fundamental awareness of IT security principles, able to implement robust security measures under guidance and respond to incidents with due diligence. Fundamental awareness of network security (e.g., firewalls, network ports, etc.) and connecting enterprise networks to the cloud. Fundamental awareness of various hardware components, networking devices, servers, backup systems, and cabling. Intermediate understanding of computing systems and ability to troubleshoot complex hardware/software issues

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