Associate Implementation Consultant, CoStar Real Estate Manager - Atlanta, GA

Role Overview

The Associate Implementation Consultant will work within the Consulting division and will assist implementation of the CoStar Real Estate Manager suite of products. Primary responsibilities will include defining and documenting client requirements, system set up and configuration, data migration mapping, system testing, client training, user acceptance testing, and go live support.

Candidates will be expected to work independently and manage multiple critical tasks simultaneously to meet project delivery dates. The ideal candidate will be technically proficient, have experience delivering software and services solutions, and have a desire to work in a young and growing organization.

Responsibilities

• Setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.
• Work directly with client to manage initial access, map and transfer data, create process documentation.
• Train or coordinate training for client users.
• Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
• Provides feedback based on client experiences to product and professional services teams for product and process improvements.
• Work on multiple implementation and consulting projects simultaneously.
• Serve in a consultative role with client to advise on best practices where appropriate.
• Configure the client’s system and coordinate development work with other internal resources.
• Provide system testing and assist in the client’s user acceptance testing.
• Provide technical and functional UAT and Go Live support for clients.
• Supports requirements gathering and documentation of requirements.

Basic Qualifications

• Bachelor's degree required from an accredited, not-for-profit, in-person University or College.
• Proven pro-active team player and self-starter with the ability to drive decisions and consensus, and to resolve issues.
• Effective written and oral communication skills in order to liaise between the user community, executive sponsors and the technical team.
• Able to work on multiple projects and deliverables simultaneously.
• Excellent presentation skills and polished/professional demeanor.
• Expertise with MS Office.
• Experience with MS SQL Server.
• A track record of commitment to prior employers.

Preferred Qualifications

• 1+ years of related work experience.