Associate Forward Deployed Engineer, Enterprise Accounts

About the role

Your day to day

• Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive the value of Labelbox
• Help organizations build cutting-edge AI applications by staying current with the emerging state of the ML dev lifecycle where training data is the source code
• Guide customers through architecture designs identifying solutions for various environments including SaaS integration, API, SSO, and security
• Continuously learn and improve skills in software, computer vision, and ML
• Provide mentorship and guidance through demonstrable knowledge of Labelbox’s products, solutions and methodologies
• Partner with Account Executives to identify growth opportunities and accurately forecast renewals
• Manage onboarding, implementation, for Labelbox’s highly technical customers
• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers
• Be an internal advocate for customer needs and feature requests across product, internal support, engineering and Sales
• Help drive customer references and case studies

Qualifications

• Master’s degree or higher in Computer Science, Engineering, Mathematics, or AI-related fields.
• 2+ years of professional experience in a related field.
• Proficiency in Python and data analysis.
• Prior experience leading LLM projects.
• Exceptional communication skills: ability to convey complex technical concepts clearly.
• Strong project management and organizational skills.
• Passion for AI and the intersection of technology, product, and customer needs.

Benefits

Labelbox strives to ensure pay parity across the organization and discuss compensation transparently. The expected annual base salary range for United States-based candidates is $120,000 - $160,000 USD.

Life at Labelbox

• Location: Join our dedicated tech hub in San Francisco
• Work Style: Hybrid model with 3 days per week in office, combining collaboration and flexibility
• Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making
• Growth: Career advancement opportunities directly tied to your impact
• Vision: Be part of building the foundation for humanity's most transformative technology