Associate, Facilities

About the role

The Facilities Associate, Logistics supports the successful execution of events by preparing venues and coordinating essential logistics. This hands-on, entry-level role involves assisting with event setups and teardowns, escorting vendors, moving furniture and equipment, and maintaining venue cleanliness and organization.

Responsibilities

• Escort and assist vendors, suppliers, and contractors during event load-ins and load-outs to designated venue locations.
• Set up and tear down furniture, equipment, and event materials according to event diagrams and written instructions.
• Ensure all setups meet established safety, aesthetic, and organizational standards while protecting facility assets.
• Maintain cleanliness and organization of event spaces before, during, and after events, including waste removal.
• Support inventory tracking and management of event-related supplies and equipment.
• Respond to maintenance and event support requests submitted through the centralized maintenance management system.
• Log completed tasks and responsibilities through assigned work orders in the maintenance system.
• Aid in cross-functional facilities tasks as needed, supporting broader department operations.
• Perform other duties and responsibilities as assigned to support evolving organizational needs.

Qualifications and Skills

• Verbal and written communication skills in English.
• Proficiency with Microsoft Word, Excel, Outlook, and general computer literacy.
• Willingness and ability to learn and use specialized software systems.
• Comprehensive understanding of measurement and basic mathematical applications.
• Proficient in using a variety of hand and power tools.
• Strong organizational and time management skills.
• Skilled in multitasking and critical thinking in a fast-paced environment.
• Creative and effective problem-solving abilities.
• Ability to work independently with initiative and contribute effectively in a team environment.
• Adaptable and flexible when working with individuals across various roles and responsibilities.
• Committed to providing excellent customer service rooted in courtesy, respect, and approachability.
• Able to understand and maintain the highest standards of confidentiality.
• Willing to cross-train within the facilities department.
• Dedicated to continuous improvement and ongoing professional development.
• Enthusiastic about contributing to the success of a major community center.

Physical Demands and Work Environment

• High level of physical activity and sustained use of a computer and telephone for prolonged periods of time.
• Effective verbal and written communication with others, good eye/hand coordination, and the ability to lift and transport up to 75 pounds.
• Navigating tight or elevated spaces and occasionally working at heights.
• Operating standard maintenance equipment such as hand tools, power tools, ladders, forklifts, and aerial lifts.
• Flexibility to work evenings and weekends, and be available on-call for emergencies.