Associate Executive Director

Take the next step in your career with this rewarding opportunity to join the YMCA of South Hampton Roads as an Executive Director. The YMCA of South Hampton Roads association is recognized as a cutting-edge leader in the YMCA movement, serving communities across Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach, Eastern Shore of Virginia, Outer Banks, and Elizabeth City, North Carolina at its 26 locations.

Benefits

• Health, long-term disability, and life insurance
• Generous Paid Time Off
• Employer contributions to 401A retirement (based on qualified hours)
• 403B retirement plan (employee contributions)
• Free YMCA membership at all locations + 24-hour access
• 50% discount on YMCA child care and camp programs
• Discounts at partner organizations and businesses (mobile service providers, event tickets, educational institutions, and more)
• Employee Resource Groups
• Membership in the YMCA Professional Network
• Employee Assistance Program
• Continued development, certification, and leadership training opportunities

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.

• We are welcoming: we are open to all. We are a place where you can belong and become.
• We are genuine: we value you and embrace your individuality.
• We are hopeful: we believe in you and your potential to become a catalyst in the world.
• We are nurturing: we support you in your journey to develop your full potential.
• We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Responsibilities

• Division of Duties:
  • 65% Direct leadership of all day-to-day operations
  • 20% Property Management
  • 10% Leadership role in the Annual Impact Fund
  • 5% Staff development of direct reports
• Priorities:
  • Supervise all day-to-day operations of the assigned location.
  • Develop, manage, and achieve budget expectations with an emphasis on licensed childcare programs, events and rentals, sports and aquatic programming, community relations, and fundraising.
  • Assist with all fundraising efforts, focusing on staff and community giving.
  • Support board development by recruiting three new board members annually and leading a board subcommittee.
  • Oversee property management, ensuring the upkeep of all grounds and facilities.
  • Foster relationship development with key home office leaders, including VPs of various product lines.
• Budget and Financial Performance:
  • Develop, manage, and monitor operating budgets to meet or exceed targets.
  • Initiate adjustments to operations to ensure a balanced budget.
  • Ensure completion of monthly variance reports and forecasting.
• Program Development and Membership Engagement:
  • Implement Association childcare strategies that support recruitment of new participants and retention of existing participants.
  • Create a member-focused culture and model relationship-building skills in all interactions.
  • Use YMCA “listen first” skills to understand and respond to the needs, wants, and interests of participants.
  • Foster a climate of innovation and resolve problems to ensure participant satisfaction.
  • Develop long-range plans for the expansion of programs and services in harmony with overall YMCA objectives.
  • Monitor the achievements of these objectives and exercise appropriate action to ensure high-quality programs and services.
  • Represent and promote the YMCA in the local community by developing positive working and collaborative relationships with other organizations, businesses, and governmental entities.
  • Ensure safety, cleanliness, and function of all related facilities and equipment.
• Team Performance Toward Organizational Goals:
  • Development and supervision of the Family Center operations.
  • Recruit, hire, train, develop, and lead employees and volunteers.
  • Review and evaluate staff performance.
  • Develop strategies to motivate staff and achieve goals.
  • Responsible for supervision of exempt and non-exempt employees.
  • Ensure all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting, and other administrative systems.
• Fundraising:
  • Provide leadership and accountability for achieving the annual impact fund campaign.
• Professional Development:
  • Partner with another executive to develop and master skills needed to move into an executive role, including leading up, financial analysis and troubleshooting, complex problem solving, and developing a positive team environment and culture.

Requirements

• Strong business operations background with a proven track record for producing growth, annual giving, and strong financial management.
• A Bachelor's Degree in a child-related field or Sports Management/Recreation/Health Sciences is preferred, or 48 semester hours or 72 quarter hours of college credit, of which 12 semester hours or 18 quarter hours are in subjects relating to children.
• Five or more years of successful management experience, preferably in a YMCA or other nonprofit agency in the health & wellness, business, or related field.
• Supervision of full and part-time employees and accountability for an annual budget exceeding $1 million.
• Ability to lead assigned operations including staff development and supervision, development and monitoring of budgets, membership and program development, financial development, marketing and public relations, board and volunteer development.
• Ability to establish and maintain collaborations with community organizations.
• YMCA Multi-Team Leader certification preferred.

Working Conditions

• This role requires daily onsite work and occasional after-hours response; candidates must reliably commute to the assigned location and reside within approximately 30 miles or 45 minutes of the worksite by their start date.
• Requires a person of maturity and good judgment, who can operate with a minimum of guidance from the Division Vice President.
• Requires the ability to exercise appropriate independent judgment, assess facts and issues, and make non-routine decisions regarding day-to-day operational problems and issues.
• Requires effective team-building and team-leadership skills.
• Must maintain cooperative, functional relationships with the senior leadership team, peers, and subordinates.
• Must maintain a positive, energetic attitude toward YMCA work, goals, and values.
• Must have the ability to respond to emergencies 24 hours a day and travel as needed for operational management, including on-site presence in managing major operational problems.
• Must have superior oral and written communication skills and the ability to respond to a wide variety of constituencies, including staff, volunteers, members, program participants, vendors, and community leaders.
• Performs the duties of direct reports as needed.

Environmental Factors, Physical Requirements

• Physically able to successfully complete required job functions, including use of hands, arms, fingers, ability to talk and hear, use a computer, sit and stand, regularly move/lift up to 50 pounds.
• Able to enter all YMCA environments (office spaces, indoor and outdoor maintenance/mechanical areas, fitness areas, pool and pool space, camping areas, unimproved outdoor locations, and other program areas).
• Continuous operations requiring attention to detail and multitasking.
• Physically able to successfully complete required certifications.

Accountability

• Accountable for completion of assigned goals as measured by the number of people served, cause-driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties.
• Continuation of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position, which may include a background check, drug test, driver’s license record, CPS, and/or criminal background check.

Background Checks

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required in the future to meet and/or maintain the requirements of this position.

Pay

$50,000-$60,000