Associate Executive Director

About the role

The Associate Executive Director oversees assigned departments and provides backup support to the Executive Director. This role is part of a collaborative leadership team that ensures high-quality resident services and regulatory compliance while fostering a vibrant work environment.

Responsibilities

• Operational Leadership: Oversee departments assigned by the Executive Director, ensuring service excellence and fiscal responsibility.
• Regulatory Compliance: Ensure the community complies with local, state, and federal regulations.
• Staff Management: Lead recruitment, retention, and supervision of staff, fostering a collaborative and motivated environment.
• Community Engagement: Represent the community externally and contribute to sales and marketing efforts.
• Leadership Participation: Collaborate on setting organizational goals and objectives, contributing to long- and short-term planning, and providing 24-hour on-call support.

Requirements

• Strong interpersonal, problem-solving, and computer skills (Microsoft Office and contact database management).
• Strong organizational skills and attention to detail; ability to communicate clearly and appropriately with residents, families, staff members, volunteers, and visitors.
• Ability to read, write, and communicate in English.
• Ability to perform duties in compliance with established Universal Precautions, fire safety, infection control and sanitation procedures, and Era Living policies and procedures.
• Pass DSHS background check, required.

Qualifications

• Bachelor's degree preferred (health-related, business, or gerontology field) and/or 3+ years’ experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living or related fields such as hospitality.
• At least three to five years’ experience in a management role including supervision of staff and operational oversight including fiscal responsibility.
• Experience with older adults and resident service management including experience leading at least one department, such as: maintenance, housekeeping, community relations, reception, food service or recreation.
• Must have current certification as specified by state agency or ability to obtain certification within state agency guidelines.

Skills

• Strong interpersonal, problem-solving, and computer skills (Microsoft Office and contact database management).
• Strong organizational skills and attention to detail; ability to communicate clearly and appropriately with residents, families, staff members, volunteers, and visitors.
• Ability to read, write, and communicate in English.
• Ability to perform duties in compliance with established Universal Precautions, fire safety, infection control and sanitation procedures, and Era Living policies and procedures.
• Pass DSHS background check, required.

Benefits

• Competitive Compensation/Benefits Package including medical/vision/prescription drug plan, dental plan, life and accidental death & dismemberment insurance, long-term disability insurance, flexible spending accounts for health care and dependent care, 401(k) retirement plan with generous company match (eligibility contingent on age requirement), progressive vacation package starting at 15 days per year, 8 paid holidays per year, 1 hour paid sick time for every 40 hours worked, employee assistance program, leadership bonuses, longevity bonuses, employee discount programs, pre-tax election commuter benefits, discounted ORCA commuter pass.