Associate Executive Director

Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity.

About Us

Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a professional. We provide:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leadership in clinical care.
• Extensive corporate support including a robust training program.

Responsibilities

• Responsible for the day-to-day operational execution in support of an Executive Director within a larger community.
• Manages occupancy and monthly financial performance for the property.
• Maintains positive working relationships with all residents, resident family members, employees, and the business community.
• Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.
• Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed.
• Maintains high degree of resident satisfaction and retention through consistent delivery of high-quality services. Provides leadership for staff and residents to include proactively solving problems and resolving issues. Administers annual resident satisfaction survey.
• Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible.
• In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
• Hires, trains, disciplines, and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions, and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel.
• Ensures buildings, grounds, and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
• Maintains current departmental policies, procedures, and licenses in accordance with all requirements.
• Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel.
• Develops and maintains a positive image with the community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups, and other appropriate public agencies/groups.
• Conducts department head meetings on a weekly basis. Conducts quarterly associate meetings to review safety on all aging issues and building issues. Conducts quarterly residential meetings.
• Keeps current on competitive projects and programs in the marketplace.

Requirements

• Bachelor’s Degree in Gerontology, Business, or other related field is required.
• Minimum two to four years proven management experience in retirement housing, hospitality, or health care is required; or equivalent combination of education and experience.
• State license as a nursing home administrator and/or Assisted Living License.

Skills

• Uses strong analytic skills and an in-depth understanding of the organization and the business to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/guidelines exist.
• Advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.
• Working knowledge of the organization. Understanding of legal requirements impacting skilled nursing and assisted living facilities.
• Understanding of sound business practices and approaches for analyzing general and specific operational issues.
• Understanding of appropriate methods for hiring, training, evaluating, motivating, and disciplining personnel.
• High degree of accuracy in all assignments; ability to multitask and work with numerous interruptions; high degree of initiative; good judgment; employs professional ethics; high degree of customer service orientation; excellent written and verbal communication skills; ability to motivate others.
• Ability to work in a stressful environment.

Benefits

Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part- and Full-Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Pay

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, crawl
• Talk or hear
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Requires travel: Occasionally