Associate Executive Director

Responsibilities

• Manages occupancy and monthly financial performance for the property.
• Maintains positive working relationships with all residents, resident family members, employees, and the business community.
• Supervises, directs, and motivates staff.
• Maintains superior training and morale.
• Ensures training programs are effectively executed.
• Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services.
• Provides leadership for staff and residents to include pro-actively solving problems and resolving issues.
• Administers annual resident satisfaction survey.
• Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible.
• In conjunction with the Executive Director, develops annual operating and capital budgets.
• Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits.
• Mets and exceeds budget occupancy goals for the property.
• Continually explores means of revenue enhancement and expense reduction.
• Hires, trains, disciplines and terminates employees in accordance with company policies.
• Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel.
• Safeguards buildings, grounds and property through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
• Maintains current departmental policies, procedures, and licenses in accordance with all requirements.
• Fosters creativity among staff to deliver the highest quality and optimum services.
• Acts as a member of Resident Counsel.
• Develops and maintains a positive image with community.
• Becomes active in social and civic affairs of the local community.
• Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
• Conducts department head meetings on a weekly basis.
• Conducts quarterly associate meetings to review safety on all aging issues and building issues.
• Conducts quarterly residential meetings.
• Keeps current on competitive projects and programs in the market place.

Qualifications

• Education and Experience: Bachelor's Degree in Gerontology, Business or other related field is required. Minimum two to four years proven management experience in retirement housing, hospitality or health care is required; or equivalent combination of education and experience.
• Certifications, Licenses, And Other Special Requirements: State license as a nursing home administrator and/or Assisted Living License.