Associate Executive Director

Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity.

About Us

Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a professional. We provide:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leadership in clinical care.
• Extensive corporate support including a robust training program.

Responsibilities

• Responsible for the day-to-day operational execution in support of an Executive Director within a larger community.
• Manages occupancy and monthly financial performance for the property.
• Maintains positive working relationships with all residents, resident family members, employees, and the business community.
• Acts as primary contact for all staff, residents, prospects, community organizations, government agencies, and the public under the direct supervision of an Executive Director.
• Supervises, directs, and motivates staff; ensures training programs are effectively executed and maintains superior training and morale.
• Maintains a high degree of resident satisfaction and retention through consistent delivery of high-quality services; provides leadership for staff and residents to proactively solve problems and resolve issues.
• Administers annual resident satisfaction survey.
• Executes a renewal program with existing residents to ensure the highest renewal rate possible.
• Develops annual operating and capital budgets in conjunction with the Executive Director; maintains budget accountability, aggressively anticipates and minimizes negative variances, and meets or exceeds occupancy goals.
• Hires, trains, disciplines, and terminates employees in accordance with company policies; reviews personnel actions for consistency in selection and retention of quality personnel.
• Ensures buildings, grounds, and property meet company standards through oversight of preventative maintenance systems and frequent inspections.
• Maintains current departmental policies, procedures, and licenses in accordance with all requirements.
• Fosters creativity among staff to deliver the highest quality and optimum services; creates and maintains an atmosphere of stability; acts as a member of Resident Counsel.
• Develops and maintains a positive image within the community; becomes active in social and civic affairs; represents the facility and company to governmental agencies, professional organizations, and community groups.
• Conducts weekly department head meetings, quarterly associate meetings on safety and building issues, and quarterly residential meetings.
• Stays current on competitive projects and programs in the marketplace.

Requirements

• Bachelor’s Degree in Gerontology, Business, or other related field is required.
• Minimum two to four years of proven management experience in retirement housing, hospitality, or healthcare; or equivalent combination of education and experience.
• State license as a nursing home administrator and/or Assisted Living License.
• Understanding of legal requirements impacting skilled nursing and assisted living facilities.
• Understanding of sound business practices and approaches for analyzing operational issues.
• Understanding of appropriate methods for hiring, training, evaluating, motivating, and disciplining personnel.
• High degree of accuracy in all assignments; ability to multitask and work with numerous interruptions; high degree of initiative; good judgment; professional ethics; customer service orientation; excellent written and verbal communication skills; ability to motivate others.
• Ability to work in a stressful environment.

Skills

• Advanced knowledge of the organization, industry, and a functional discipline.
• Extensive understanding of technical areas gained through experience.
• Strong analytic skills and in-depth understanding of the organization to handle arising problems and issues.
• Solves diverse problems using solid analytical skills where limited precedents or guidelines exist.

Benefits

Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part- and Full-Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement

Full-time associates in this role are eligible for an annual bonus incentive and sales referral bonuses. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with us for at least a year.

Physical Demands and Working Conditions

• Standing, walking, sitting
• Use of hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance; stoop, kneel, crouch, crawl
• Talk or hear
• Ability to lift up to 50 pounds
• Vision
• Interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Occasional travel required