Associate Engineer, Data Center

About the role

The Associate Data Center Hardware Engineer is a hands-on technical role focused on ensuring the reliability and performance of LinkedIn's global infrastructure. Based in Manassas, VA, the position is on-site full-time and involves executing hardware break‑fix activities, providing advanced troubleshooting support, serving as an escalation point for contracted data center technicians, partnering with vendors, mentoring contract staff, and driving consistency in service delivery across all LinkedIn data center operations.

Responsibilities

• Perform break-fix repairs, including but not limited to replacing failed drives, DIMMs, fans, power supplies, and other server or network hardware components.
• Troubleshoot and resolve escalated issues from contracted technicians, applying diagnostics and escalating unresolved issues to Data Center Hardware Engineers or LinkedIn engineering teams as needed.
• Install new SSD's and NVME's into existing servers.
• Conduct basic Linux OS and IPMI-level troubleshooting across all server platforms.
• Assist LinkedIn engineers with troubleshooting and resolving autobuild (Linux Kickstart) failures, including straggler-nodes.
• Diagnose and resolve physical-layer network connectivity issues.
• Execute hardware installations and repairs outside the scope of planned quarterly organic growth projects.
• Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality resolution by contracted data center technicians.
• Participate in onboarding new contracted data center technicians, including training on daily operational tasks.
• Serve as a technical mentor for contracted data center technicians, providing training and guidance to improve quality and consistency.
• Participate in an on-call rotation to support global data center operations.

Requirements

• 1+ years in a Data Center Engineering Role
• 1+ years of Linux troubleshooting experience
• 1+ years of server hardware troubleshooting experience

Qualifications

• Bachelor's Degree or equivalent industry experience
• 2+ years in a Data Center Engineering Role
• 2+ years Linux troubleshooting experience
• 2+ years server hardware troubleshooting experience

Skills

• Hardware Deployment & Installation
• Project Management
• Ticketing Systems (Jira, ServiceNow)
• Linux/Unix
• Server and Network Troubleshooting

Benefits

The total compensation package may include annual performance bonus, stock, benefits, and other applicable incentive compensation plans. For more information, see LinkedIn's benefits page.

Pay

The pay range for this role