Associate Endoscope Technician (Refurb)

About the Role

Every Endoscope Technician must understand and accept the responsibility to ensure the safety of all Olympus products that are repaired by following established processes and procedures. Under the direction of the Production Supervisor, the Technician evaluates, troubleshoots, disassembles, assembles, repairs, and/or inspects endoscopes to assure proper function. The role involves using a variety of small hand tools and test equipment, completing accurate service records, and maintaining a clean, well-organized work environment. Technicians may be assigned to support business needs in other areas and are expected to maintain acceptable standards for attendance, punctuality, and overtime as needed.

Responsibilities

• Evaluate, troubleshoot, disassemble, assemble, repair, and inspect endoscopes to ensure proper function.
• Use small hand tools and test equipment (e.g., light sources, video processors, mega ohm testers) for repairs and assembly.
• Complete and maintain accurate service records both electronically and manually.
• Follow safe work practices and guidelines established by Olympus.
• Support business needs by working in other areas outside primary responsibilities as assigned.
• Participate in quality systems, quality improvement, and "5S" programs as directed.
• Maintain confidentiality of documents and processes.
• Acquire job skills and learn company policies to complete routine tasks.
• Reach and maintain acceptable levels of productivity and quality based on time in the role.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent working knowledge and responsibilities.
• Minimum of six months to one year of experience working with repeatable, detailed processes requiring dexterity and hand-eye coordination, or demonstrated ability to perform medical device manufacturing or repair.
• Sufficient manual dexterity with small hand tools (e.g., screwdrivers, pliers, tweezers).
• Experience or ability to work with microscopes, test equipment, and hand soldering.
• Good communication skills (verbal and written).
• Ability to read and follow manuals, work instructions, and job standards.
• Basic computer skills (keyboard and mouse).
• Customer-focused and oriented.

Preferred Qualifications

• Medical device experience.

Benefits

• Competitive salaries and annual bonus.
• 401(k) with company match.
• Comprehensive medical, dental, and vision coverage effective on start date.
• 24/7 Employee Assistance Program.
• Free live and on-demand wellbeing programs.
• Generous paid vacation and sick time.
• Paid parental leave and adoption assistance.
• 12 paid holidays.
• On-site child daycare, café, and fitness center (location-dependent).
• Paid volunteering and charitable donation/match programs.
• Employee Resource Groups.
• Dedicated training resources and learning & development programs.
• Paid educational assistance.

Schedule

This is an onsite position located in Bartlett, Tennessee. Technicians are expected to work overtime as needed.