Associate EDI Integration Solution Consultant

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments – at home, at work and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life. Job Summary The Associate EDI Integration Solution Consultant is responsible for the day-to-day operation, monitoring, and troubleshooting of EDI integrations and B2B transactions. This role manages EDI support tickets and inbox requests, monitors transaction queues and acknowledgments, and resolves data discrepancies and processing errors in coordination with application, integration, infrastructure, and business teams. It also configures and maintains trading partner profiles and mappings, supports onboarding of new trading partners, and maintains EDI documentation and standards. Success in this role requires strong analytical and problem-solving skills, technical fluency across EDI transaction processing, and the ability to manage multiple priorities independently in a fast-paced production support environment while building effective relationships with internal teams, trading partners, and third-party EDI providers. Duties And Responsibilities Support day-to-day operation and monitoring of EDI integrations and business transactionsManage and triage requests in our EDI InboxMonitor EDI queues, alerts, acknowledgments, and transaction statuses to ensure successful processingManage and prioritize EDI support tickets to ensure timely resolution and minimal business disruption within defined SLAsProvide technical support, user guidance, and training related to EDI processes and integrationsTroubleshoot EDI transaction failures, data discrepancies, communication issues, and processing errorsAnalyze EDI data and transaction flows to identify the source of processing issuesCoordinate issue resolution across application, integration, infrastructure, and business teamsAssist with onboarding and testing changes for new and existing EDI trading partnersConfigure and maintain EDI trading partner profiles, mappings, and communication settingsWork with internal business teams and external trading partners to gather and document EDI requirements ensuring that integrations follow our EDI standardsMaintain documentation for trading partners, mappings, specifications, processes, and support proceduresBuild and manage relationships with trading partners, third-party EDI providers, and our internal teams across IT /businessParticipate in system upgrades, enhancements, implementation projects, and cross-functional initiativesPerform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed Qualifications Bachelor's degree in Computer Science, Management Information Systems, Business Administration or related discipline2-4 years of experience supporting EDI, B2B integrations, application integrations, or a related technical environmentBasic understanding of EDI concepts, transaction processing, trading partner integrations, and communication protocols such as AS2, SFTP, FTP, REST, VANExperience with ANSI X12 and transactions 850, 855, 856, 810, 875, 880, 940, 945, 944, 947, 943, 404, 997Experience troubleshooting technical or data-related issuesAbility to read and analyze structured data files and EDI transactionsStrong attention to detail, analytical and problem-solving skillsExperience working/testing with third party EDI platforms/providers such as Cleo, SPS Commerce, Ariba Network, Tungsten, GXS or otherExcellent written and verbal communication skills with the ability to work with both technical and business teams internally and externallyAbility to manage and take ownership of multiple issues and priorities in a fast-moving production support environment independently and in a professional mannerBasic knowledge of ERP systems such as SAP, Oracle, Infor, or otherBasic knowledge of middleware and integration platforms, SAP PO is a plusExperience with Microsoft Office, including Excel Preferred Qualifications Familiarity with XML, JSON, CSV, APIs, or other integration formatsExposure to SAP ECC and integration with IDOCSHands-on experience with EDI mapping tools such as SAP PO, Sterling, Boomi, or otherRetail/Consumer Goods/Manufacturing Industry Experience The base salary range of $76,000 - $106,000 is just one component of this position’s compensation package. Actual compensation varies depending on factors including knowledge, skills, and experience. In addition to the base salary, this position is also eligible for an annual bonus. Morton Salt offers a competitive benefits package, including medical, dental, and vision insurance; paid time off and paid sick time; 401(k) with company matching; and an employee assistance program. At Morton Salt, we work best when we work as a team, when we treat one another with dignity and respect, and value the unique contributions of others. We are committed to equal employment opportunity and prohibit discrimination and harassment based on race, national origin, sex, religion, color, disability, marital status, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, citizenship, or any other characteristic protected by law.