Associate, eCommerce Operations

About our Organization:Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the TeamOur global marketing team champions the voice of the customer and serves as ambassadors of the brand through exemplary direct marketing campaigns. We facilitate seamless collaboration across the company, acting as the bridge that connects various teams. In partnership with our product and sales teams, we drive business growth and add strategic value, uniting the business through a diverse array of initiatives. Our team strives to attract, engage, and retain subscribers through innovative strategies and campaigns. We are committed to exercise a voracious appetite to improve the ways we work and our creative output. About the RoleThe Associate, eCommerce Operations within the Marketing Operations group will support the creation and management of key ecommerce flows for the Wall Street Journal, Barron’s, MarketWatch, Financial News and IBD. This role will liaise directly with our marketing, product and tech teams to ensure a seamless checkout experience for our flagship publications. You Will:Execute new eCommerce flows to support new subscription offers presented in market - including digital pricing, promotions, and site assetsCreate new offers and manage existing offers within the ecommerce platform in order to promote flagship publicationsImplement and build new landing pages for acquisition campaigns to ensure a seamless checkout experienceLaunch promotional and retention offers via In-app across the brandsDevelop and execute A/B experiments for retention campaignsLiaise with the Marketing team in order to provide ongoing support for acquisition and retention campaigns to ensure the checkout flow is working as expectedCoordinate with internal tech teams to ensure new offerings in market can be supported by the existing fulfillment and billing systemsCollaborate with the QA manager and provide quality checks to ensure the eCommerce flows are working as expected prior to launching in market - including accurate setup, QA offers, and maintain documentation and processes to ensure efficient executionMulti-task across multiple projects, business units and stakeholders in an organized manner You Have:Bachelor’s degree in marketing preferred or equivalent experience1-2 years experience in eCommerce operationsKnowledge of the subscription business preferredExperience with ATG is a plus. ATG is a browser-based interface that allows operations to create marketing offers and productsHTML skills a plusWork independently, be resourceful, a self-starter who is able able to adapt quicklyStrong interpersonal skills with the ability to build solid working relationships across all levels of the organizationOrganized, with a consistent attention to detailsAbility to work well under time frame pressure, handling multiple projects at the same time and updating stakeholders on progress regularlyProblem solving skillsTime management skillsKnowledge of the media and publishing industry is a plus Our BenefitsComprehensive Healthcare PlansPaid Time OffRetirement PlansComprehensive Insurance PlansLifestyle Programs & Wellness ResourcesEducation BenefitsFamily Care Benefits & Caregiving SupportCommuter Transit ProgramSubscription DiscountsEmployee Referral ProgramFinancial Health ProgramsCybersecurity ProtectionLearn more about all our US benefits Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets Reasonable AccommodationWe are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - Marketing Job Category: Marketing & Product Management Union Status:Union role Base Pay Range: $55,000.00 - $75,000.00 We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.