Associate Discharge Planner-Pediatrics

Located in Nashville, Tennessee, Vanderbilt University Medical Center operates at a global crossroads of teaching, discovery, and patient care. VUMC is a community of individuals who come to work each day with the aim of changing the world through expertise, knowledge expansion, and challenging work. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and uniqueness is celebrated.

About the role

Facilitates and organizes safe and timely discharge of patients requiring care coordination and resources. Advocates for patient and family to referral sources and demonstrates a strong internal and external customer focus.

Responsibilities

• Assists treatment team in locating resources necessary to patients' safe discharge.
• Assists in identifying service gaps and/or system issues that interfere with timely/appropriate discharge.
• Demonstrates ability to advocate for patients and families to referral sources.
• Identifies, maintains, and updates information on agencies and resources necessary for patients' continuing care.
• Maintains accurate records.
• Contributes to the organization by actively participating in process improvement initiatives and shared decision making.

Technical Capabilities

• Planning & Organizing (Intermediate): Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Handles multiple assignments and projects simultaneously with a proper sense of urgency and importance.
• Consulting Services (Intermediate): Demonstrates in-depth knowledge of consulting services in practical applications. Possesses mastery of core technology, products, services, and operations within the field of work. Trains and educates others by setting examples and providing technical instruction. Stays updated on industry trends and emerging technologies.
• Family Advocacy (Intermediate): Demonstrates mastery of family advocacy in practical applications. Successfully delivers results without requiring support and instruction from others. Trains and educates by setting examples and providing leadership.
• Patient Documentation (Novice): Possesses fundamental proficiency to successfully demonstrate patient documentation in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.

Core Accountabilities

• Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance.
• Problem Solving/Complexity of Work: Uses existing procedures, research, and analysis to solve standard job-related problems that may require some judgment.
• Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements.
• Team Interaction: Individually contributes to project/work teams.

Core Capabilities

Supporting Colleagues

• Develops Self and Others: Continuously improves own skills by identifying development opportunities.
• Builds and Maintains Relationships: Seeks to understand colleagues' priorities and working styles, developing relationships across areas.
• Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.

Delivering Excellent Services

• Serves Others with Compassion: Invests time to understand the problems and needs of others to provide excellent service.
• Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner.
• Offers Meaningful Advice and Support: Listens carefully to understand issues and provides accurate information and support.

Ensuring High Quality

• Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
• Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools, or systems and displays willingness to go above and beyond.
• Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.

Managing Resources Effectively

• Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
• Makes Data-Driven Decisions: Uses accurate information and good decision-making to consistently achieve results on time and without error.

Fostering Innovation

• Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
• Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
• Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Requirements

• 3 years of relevant work experience.
• High School Diploma or GED.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth.