Associate Director, Stop-Loss Product Development

About the role

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Responsibilities

• Lead and support the end-to-end development of product initiatives, including concept development, design, implementation, launch, and post-launch evaluation.
• Independently manage defined product enhancements, features, and programs aligned to product strategy, timelines, and governance.
• Partner across underwriting, actuarial, claims, finance, legal, state filing, marketing, client experience, client services, clinical, L&D, and technology to execute initiatives.
• Cook up with external vendors and partners to support product delivery and implementation.
• Monitor product performance using financial and operational metrics and recommend enhancements to improve outcomes.
• Identify and implement process improvements to strengthen product development efficiency and effectiveness.
• Serve as a subject matter expert on stop-loss products, supporting internal training, materials, and business enablement.
• Partner with distribution teams to support growth, client engagement, and market expansion efforts.
• Monitor industry, legislative, and competitor trends and support execution of product strategy and change initiatives.
• Leverage data, analytics, and AI tools to support product research, development, and performance insights.

Requirements

Ability to work with a diverse range of people. 5+ years of experience in stop-loss, self-funded healthcare, or related risk-based insurance products. Experience in product development, product strategy, or project leadership within a complex, matrixed environment. Strong understanding of stop-loss market dynamics, product design, and financial performance drivers is preferred. Bachelor’s degree is highly preferred. Demonstrated ability to lead cross-functional initiatives and influence without direct authority. Ability to operate independently while aligning to broader strategic direction and governance. Strong analytical, problem-solving, and data interpretation skills. Excellent communication and collaboration skills, with the ability to influence across teams. Strong organizational and execution skills, with the ability to manage multiple priorities. Working knowledge of project management principles and tools. Confidence in negotiating and presenting at a senior level.

Qualifications

Ability to work with a diverse range of people. 5+ years of experience in stop-loss, self-funded healthcare, or related risk-based insurance products. Experience in product development, product strategy, or project leadership within a complex, matrixed environment. Strong understanding of stop-loss market dynamics, product design, and financial performance drivers is preferred. Bachelor’s degree is highly preferred. Demonstrated ability to lead cross-functional initiatives and influence without direct authority. Ability to operate independently while aligning to broader strategic direction and governance. Strong analytical, problem-solving, and data interpretation skills. Excellent communication and collaboration skills, with the ability to influence across teams. Strong organizational and execution skills, with the ability to manage multiple priorities. Working knowledge of project management principles and tools. Confidence in negotiating and presenting at a senior level.

Skills

Ability to work with a diverse range of people. 5+ years of experience in stop-loss, self-funded healthcare, or related risk-based insurance products. Experience in product development, product strategy, or project leadership within a complex, matrixed environment. Strong understanding of stop-loss market dynamics, product design, and financial performance drivers is preferred. Bachelor’s degree is highly preferred. Demonstrated ability to lead cross-functional initiatives and influence without direct authority. Ability to operate independently while aligning to broader strategic direction and governance. Strong analytical, problem-solving, and data interpretation skills. Excellent communication and collaboration skills, with the ability to influence across teams. Strong organizational and execution skills, with the ability to manage multiple priorities. Working knowledge of project management principles and tools. Confidence in negotiating and presenting at a senior level.

Benefits

We offer a comprehensive benefits package including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company-paid life and AD&D insurance, disability programs, and a partially paid sabbatical program. We also provide a 401(k) employer match, stock purchase options, and an employer-funded retirement account. Our flexible, inclusive, and collaborative work environment supports career growth. We are committed to fostering an inclusive environment where all employees feel they belong, are supported, and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives, and ideas that benefit our colleagues, clients, and the communities where we operate.

Pay

$116,500 - $174,800

Schedule

Hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK.