Associate Director, Speaker Program Solutions

Accountabilities

• Stakeholder Leadership: Build trusted partnerships with Sales, Marketing, Medical, Market Access, Compliance, and external vendors to align on educational goals and enable consistent, compliant program execution.
• Best-Practice Design: Define and evolve standard operating procedures and end-to-end ways of working across the speaker program lifecycle; establish clear KPIs that drive speed, quality, and compliance.
• CRM and Field Event Ownership: Serve as the business owner for field event management functionality within CRM, translating user needs into robust capabilities and driving adoption across the field.
• Budget Stewardship: Lead therapeutic area budget planning, forecasting, and performance tracking to ensure investment translates into high-value, targeted educational impact.
• Program Innovation: Partner with internal teams and strategic vendors to shape the holistic approach to program planning, execution, and measurement—piloting new formats and scaling what works.
• Speaker Bureau Management: Oversee processes for building and maintaining brand speaker bureaus, ensuring the right experts, governance, and capabilities are in place to meet educational objectives.
• Change Leadership: Champion the adoption of the Speaker Program Solutions Center of Excellence, coaching teams on new processes and tools and embedding continuous improvement into daily execution.
• Outcome Focus: Connect program metrics to business and patient outcomes, translating insights into action plans that improve reach, relevance, and compliance over time.

Essential Skills/Experience

• Bachelor's degree required
• Sales or marketing experience preferred
• 5+ years of professional business experience
• Experience with vendor and budget management
• Demonstrated organizational skills planning, developing, implementing, and measuring business plans
• Experience working in collaborative cross-functional team settings
• Strategic thinker with analytical skills
• Demonstrated ability to influence without authority

Desirable Skills/Experience

• Experience designing and delivering HCP speaker programs within a regulated pharmaceutical or healthcare environment
• Strong understanding of US healthcare compliance standards and industry guidance relevant to promotional education
• Hands-on experience with CRM and field event management platforms (e.g., Veeva, Salesforce) and related data/reporting
• Proven ability to define KPIs and build performance dashboards that inform decision-making and continuous improvement
• Background in commercial operations, field enablement, or medical-commercial collaboration
• Track record in process reengineering, change management, and Center of Excellence adoption
• Familiarity with speaker bureau governance, contracting, and vendor oversight
• Comfort working in fast-paced, matrixed environments with multiple brands and competing priorities