Associate Director, Solutions Architect, PTD

Solution Design, Implementation & Integration

Responsible for designing, describing, and managing SAP solution design of SAP modules (e.g., PP, QM, MM) to support end-to-end Plan to Deliver processes, including production planning, shop floor execution, quality management, and material management.

Facilitate integration between SAP and boundary applications (LIMS, WMS, MES, QMS) to ensure data consistency, process alignment, and real-time visibility across manufacturing, quality operations, and warehouse processes.

Collaborate with cross-functional teams and business stakeholders to map and optimize business processes, ensuring compliance with GxP standards and regulatory requirements (e.g., FDA, EMA) and upholding "fit to standard" design principles in alignment with organizational goals.

Create and maintain functional specifications, process flows, integration plans and system configurations to ensure PTD processes scalability, reliability, and performance.

Review configurations and deployments to maintain quality standards.

Create clear, concise decision rationale documents balancing innovation with practicality, considering factors like cost, support, and compatibility with global end to end designs.

Effectively communicate complex technical concepts to non-technical stakeholders and multifaceted business processes to technical stakeholders.

Manufacturing Support

Support both in-house and contract manufacturing operations by configuring SAP solutions to manage production schedules, capacity planning, and material traceability.

Ensure SAP configurations align with manufacturing workflows, including batch management, shop floor control, and contract manufacturing processes.

Quality Control & Assurance

Oversee the implementation of SAP Quality Management (QM) module to support quality control and assurance processes in a GxP environment.

Enable integration with QMS for non-conformance management, CAPA (Corrective and Preventive Actions), and audit trails.

Ensure traceability and compliance for quality-related data across SAP, LIMS, and QMS systems.

Stakeholder Collaboration

Act as the primary liaison between business units (Manufacturing, Quality, Supply Chain) and IT teams to translate business requirements into technical specifications.

Facilitate workshops, cross-functional collaboration, requirement-gathering sessions, and solution design reviews to align stakeholders on process improvements and system capabilities.

Guide cross-functional teams (e.g., SAP technical consultants, integration specialists, and business users) to deliver PTD solutions.

Project Management & Delivery

Drive end-to-end project execution, including requirements analysis, solution design, testing, training, and go-live support for SAP and integrated subsystems.

Develop and maintain project documentation, including business process flows, functional specifications, and test scripts.

Continuously improve processes and systems to enhance operational efficiency and compliance.

Stay updated on SAP advancements, industry best practices, and GxP regulations to recommend innovative solutions.

Continuous Improvement

Identify opportunities for process optimization and system enhancements to improve operational efficiency and compliance.

Act as a strategic connector between business goals and technical execution to identify and recommend PTD solution improvements through post-implementation monitoring.