Associate Director, Social Media Insights

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities worldwide.

About the role

The Strategy & Consulting team identifies opportunities that help clients push strategic and creative boundaries. The Insights department handles all client social and digital reporting cross-platform, sharp audience profiling via social data sources, syndicated data, and custom research. While metric reporting is a core function, this team presses beyond the numbers to deliver action-oriented insights and implications. We’re looking for an Associate Director to lead a team providing insights that drive value for clients. The ideal candidate is passionate about finding the “why” behind performance and eager to tackle daily challenges, solve long-term capability issues, and bring new technology and innovation suggestions.

Responsibilities

• Lead both external client relationships and influence senior stakeholders
• Identify opportunities and collaborate across functions to provide data-driven insights that elevate overall performance
• Build unique and comprehensive measurement frameworks for brands and creator partnerships, across both paid and organic media
• Lead core areas of audience insight, brand storytelling, and measurement strategy

Requirements

• 6-8 years experience in analytics, insights, and data management roles, with a social/digital focus preferred (especially on campaigns integrating influencer marketing or talent partnerships)
• Proven track record of leading and developing analytics teams, particularly in remote and multicultural environments
• Experience with social media monitoring, management, and listening tools
• Proficiency in data visualization and presentation software (Looker Studio, Tableau, Keynote, PowerPoint, etc.)
• Experience building internal and competitive benchmarks
• Experience analyzing both paid and organic data
• Strong written and verbal communication skills, with the ability to build relationships internally and with clients
• Ability to conduct high-level analysis and deliver insights in a consumable format for creative and strategy teams
• Awareness of emerging social trends and platforms, with critical thinking on implementing best practices for clients

Benefits

• Professional development: Learning programs, mentorship, and career advancement support
• Generous paid time off and holiday allowances
• Paid parental leave
• 401k plan with contribution matching
• Healthcare: Medical, dental, vision, FSA/HSA, life, and disability coverage options
• Ancillary benefits: Critical illness, identity protection, pet insurance, 529 plans, and more
• Commuter benefits (where available)

Pay

Base salary range: $100,000 – $120,000, plus bonus potential if applicable. Actual salary depends on factors including market dynamics, location, experience, specialized skills, level of responsibility, and budgetary considerations.