Associate Director, School-based Programming (53129)

Essential Duties And Responsibilities

• Oversee a portfolio of school-based sites to ensure safe, high-quality, and contractually compliant programming.
  • Conduct regular site visits, observations, and program reviews monitoring quality, enrollment, attendance, staffing, and youth engagement.
  • Lead or support new site launches, including space setup, staffing, systems implementation, and enrollment.
  • Provide site-level leadership coverage during Program Director absences or staffing transitions.
  • Develop and implement portfolio-wide systems, practices, and continuous improvement strategies that strengthen consistency, efficiency, quality, and contract performance across assigned sites.
  • Ensure consistent implementation of program models, SEL frameworks, enrichment activities, and funder deliverables.
• Contribute as an active member of the Outstation subdivision’s strategic team, informing portfolio-wide planning, organizational learning, and program development with senior leadership.
  • Analyze portfolio-wide trends related to enrollment, attendance, staffing, participant outcomes, fiscal performance, and compliance to identify risks, opportunities, and strategic priorities.
  • Create programmatic dashboards to track data.
  • Support the effective day-to-day functioning of school-based programs by monitoring performance, addressing operational challenges, strengthening staff capacity, and ensuring consistency across sites.
• Directly supervise Program Directors through regular 1:1s, performance reviews, and goal setting.
  • Support Program Directors in managing site staff, including scheduling, retention, and professional development.
  • Lead recruitment and onboarding efforts in collaboration with Program Directors and Education’s Operations team as needed; identify and develop talent for the organizational pipeline.
  • Address escalated personnel matters in collaboration with the Program Director, Education Leadership, and Human Resources.
  • Coach, mentor, and develop Program Directors to strengthen leadership capacity, decision-making, problem-solving, and operational effectiveness.
  • Establish performance expectations and accountability systems that support consistent leadership practices across the portfolio.
  • Exercise sound judgment in resolving operational, personnel, compliance, and stakeholder challenges, escalating matters to senior leadership as appropriate.
• Monitor site-level spending across assigned contracts; flag budget variances and ensure fiscal documentation is complete.
  • Support Program Directors with purchase order submissions, required backup documentation, and budget tracking against contract lines.
  • Maintain program systems, data, and operational records organized, accurate, and audit-ready at all times.
  • Monitor portfolio-level fiscal performance and support Program Directors in making informed decisions to maximize contract resources and program impact.
• Maintain active working relationships with school principals, administrators, DOE staff, and families across assigned sites.
  • Represent programs at funder convenings, network events, and school stakeholder meetings.
  • Address escalated school or family concerns promptly and professionally.
  • Collaborate with internal RiseBoro programs to strengthen services and outcomes for youth and families.
• Champion a culture of learning and continuous improvement by encouraging reflection, problem-solving, innovation, and the use of data to enhance program quality, participant experiences, and staff effectiveness.
  • Serve as an active contributor to subdivision-wide strategic planning, bringing site data, enrollment trends, and operational intelligence to inform portfolio decisions.
  • Participate in cross-portfolio convenings and contribute to organizational learning, program documentation, and continuous improvement efforts.
  • Partner with the Senior leadership on emerging priorities, structural transitions, and program development.

Portfolio Leadership & Continuous Improvement

• Provide leadership and direction across assigned sites to ensure alignment with organizational priorities, contract expectations, and departmental goals.
• Lead program audits, monitor documentation, and support audit readiness across assigned sites.
• Provide consultation, guidance, and operational support to Program Directors in addressing challenges related to staffing, enrollment, compliance, reporting, fiscal management, and daily operations, including hiring, retention, budget management, workscope development, and data oversight.

Operations, Compliance & Contract Management

• Ensure adherence to contractual obligations, licensing requirements, and agency policies, including regulations established by the Department of Education (DOE), Department of Health (DOH), NYC Department of Youth and Community Development (DYCD), and New York State Office of Children and Family Services (OCFS).
• Lead program audits, monitor documentation, and support audit readiness across assigned sites.
• Review incident reports and provide guidance on incident response, corrective action, and risk mitigation.
• Provide consultation, guidance, and operational support to Program Directors in addressing challenges related to staffing, enrollment, compliance, reporting, fiscal management, and daily operations, including hiring, retention, budget management, workscope development, and data oversight.

School & Community Partnership Management

• Maintain active working relationships with school principals, administrators, DOE staff, and families across assigned sites.
• Represent programs at funder convenings, network events, and school stakeholder meetings.
• Address escalated school or family concerns promptly and professionally.
• Collaborate with internal RiseBoro programs to strengthen services and outcomes for youth and families.

Strategic Contribution

• Champion a culture of learning and continuous improvement by encouraging reflection, problem-solving, innovation, and the use of data to enhance program quality, participant experiences, and staff effectiveness.
• Serve as an active contributor to subdivision-wide strategic planning, bringing site data, enrollment trends, and operational intelligence to inform portfolio decisions.
• Participate in cross-portfolio convenings and contribute to organizational learning, program documentation, and continuous improvement efforts.
• Partner with the Senior leadership on emerging priorities, structural transitions, and program development.

Qualifications

• At least 5 years of experience working in the field of youth education and/or youth afterschool programs.
• At least 2 years demonstrated successful experience supervising afterschool programs and managing teams.
• Bachelor’s degree required.
• SACC credential preferred.

EQUAL EMPLOYMENT OPPORTUNITY (EEO)/AFFIRMATIVE ACTION POLICY STATEMENT

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.