Associate Director RN Emergency

About the Role

Join a nationally recognized leader in healthcare at Banner Estrella Medical Center, an American Nurses Credentialing Center Magnet Recognized 317-bed facility in Southwest Phoenix. The 73-bed Emergency Department (ED) provides care to pediatric and adult patients, handling nearly 100,000 visits annually. The ED is a Level 4 Trauma Center and maintains NIHSS Stroke Gold Elite Plus, Chest Pain, and Pediatric Preparedness accreditations. As an Associate Director, you will oversee direct care staff, manage day-to-day operations including financial oversight of departmental budgets, productivity, and supplies, and ensure 24-hour accountability for your area of responsibility. This role reports to and is supported by the Director.

Responsibilities

• Provide managerial and clinical support to patients and staff, serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving.
• Manage unit operations to ensure smooth and efficient patient care management and resource utilization.
• Lead change by developing, implementing, and evaluating quality and process improvement initiatives in conjunction with the director.
• Ensure compliance with appropriate regulatory agencies and facilitate communication of system, regional, facility, and department initiatives.
• Manage and develop operational and capital budgets and associated resources.
• Develop staff leadership through effective shared leadership models and support career advancement opportunities.
• Oversee selection, orientation, on-boarding, and retention of staff, including coaching, performance evaluations, corrective actions, and development opportunities.
• Manage large single or multiple clinical units to ensure excellent patient care and actively develop leadership of entry-level nurse managers.
• Perform all functions according to established policies, procedures, regulatory, and accreditation requirements, as well as professional standards.

Qualifications

• BSN or MSN required for all new hires; BSN required for internal transfers/promotions within 6 months of transfer/promotion.
• Current RN license in the state of practice.
• BLS certification.
• Minimum of two years of clinical management experience relevant to the patient population.
• Strong knowledge and skills in the specialty area.
• Critical thinking, communication, influence, decision-making, analytical, and flexibility skills.
• Ability to practice skills according to department and professional standards and quality requirements.
• For positions in a Long-Term Care (LTC) setting: Familiarity with Alzheimer’s disease and developmental disabilities.
• For positions in Behavioral Health clinical settings serving children: Arizona Fingerprint Clearance Card and signed Arizona Criminal History Affidavit required.

Preferred Qualifications

• Master's degree in nursing preferred.
• Additional related education and/or experience preferred.

Benefits

Banner Health offers a variety of benefits to support you and your family, including health and financial security options, allowing you to focus on your work and personal life.

Pay

Your pay is an important component of your journey at Banner Health and will be discussed as part of the comprehensive benefits package.

Schedule

Evening shift: 3 PM - 12 AM (midnight).

Work Environment

• Able to stand, walk, bend, squat, reach, and stretch frequently.
• Possess physical agility and adequate reaction time to respond quickly to unexpected patient care needs.
• Adequate hearing and visual acuity, including color vision.
• Fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
• Ability to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair, or wheelchair.
• May be required to lift up to 75 pounds.
• Must use standard precautions due to threat of exposure to blood and bodily fluids.
• Ability to communicate effectively through reading, writing, and speaking in person or on the telephone.
• Periodic use of a personal computer may be required.