Associate Director, Nursing - Emergency Department

About the role

NYC Health + Hospitals/North Central Bronx (NCB) is a member facility of the New York City Health + Hospitals system and a 215-bed community hospital specializing in women’s and children’s services, as well as behavioral health acute and ambulatory care. NCBH is committed to delivering safe, high-quality, person-centered care aligned with the ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

Responsibilities

• Plans, organizes, directs, coordinates, and evaluates nursing service and health programs within a health care setting.
• Ensures optimal resource utilization, safe patient care, and compliance with applicable local, state, federal, and NYC Health + Hospitals rules, regulations, and nursing standards to improve outcomes and the patient experience.
• Oversees implementation and evaluation of care delivery models across multiple units within a service line.
• Monitors service-line quality metrics/dashboards and ensures regulatory and accreditation alignment across departments.
• Assumes day-to-day operational responsibility for nursing service and develops/manages operational initiatives with measurable outcomes.
• Collaborates with senior leadership, medical staff, administration, and other departments to develop and implement nursing service philosophy, objectives, policies, and standards.
• Reviews and recommends evidence-based revisions to unit-specific policies and procedures as needed.
• Develops and implements staffing plans, directs selection of nursing personnel, and adjusts staffing to meet departmental goals.
• Builds leadership pipeline and succession readiness; supports strategic planning and financial stewardship.
• Supervises assistant directors of nursing and other staff, including performance evaluations and disciplinary actions.
• Analyzes patient experience and staff engagement data to identify trends and implement system-level interventions.
• Supports nursing governance, professional practice structures, and Magnet principles through shared accountability.
• Oversees Full-Time Equivalent modeling and workforce planning; facilitates professional development and retention efforts.
• Assesses nursing services via rounds, chart reviews, and observation/evaluation of nursing care.
• Participates in research projects, operational and procedural committees, and maintains accurate records in compliance with legal and regulatory requirements.
• Identifies and investigates practice or operational variances through Root Cause Analysis and implements corrective action plans.
• Applies ICARE values in all responsibilities and may assume weekend/evening/night operational leadership.
• Provides guidance to nursing administrators to ensure continuity of patient care on off tours and performs all duties of the Director of Nursing in their absence.

Minimum Qualifications

• Valid New York State license and current registration as a Registered Professional Nurse.
• Master’s Degree in Nursing Administration or a related nursing discipline and three (3) years of satisfactory nursing experience, including two (2) years in a responsible administrative or supervisory capacity; or
• Bachelor’s Degree in Nursing and four (4) years of satisfactory nursing experience, including three (3) years in a responsible administrative or supervisory capacity.
• May require Basic Life Support (BLS) through the American Heart Association (AHA) within sixty (60) calendar days of appointment, if required by assignment.

Department Preferences

Nursing administration or related supervisory experience in a hospital setting, with preference for candidates experienced in women’s and children’s services or behavioral health.