Associate Director, Residence Education (Onsite)

About the role

The Associate Director (AD) of Residence Education for Resident Life & Conduct Response at University of California, Merced plays a pivotal role in enhancing the on-campus living experience for our students. Under the general direction of the Director of Residence Education, this position oversees departmental administrative and student development processes, student conduct and incident report processing within the department, leading staff recruitment, training, enhancing procedural documentation, and supporting assessment practices.

Responsibilities

• Assist with the tracking and enhancement of administrative policies and procedures carried out within the Residence Education department.
• Create and maintain strong working relationships with campus partners within and outside of the Division of Student Affairs.
• Represent the Residence Education department in campus-wide and system-wide meetings and discussions.
• Collaborate to support room changes, work orders, mail, and other administrative processes carried out by the Residence Education department.
• Provide financial, conduct, and other ad-hoc reports to the Director of Residence Education and Executive Director of Campus Life.
• Manage Incident Report (conduct) processing within the Residence Education department.
• Ensure timely response to reports, appropriate adjudication of cases, and equitable case distribution processes within the department.
• Foster a conduct philosophy centered in equity, restorative practices, safety, and overall community wellbeing.
• Collaborate with critical campus partners serving the whole student, including the Office of Student Rights and Responsibilities, the Office for the Prevention of Harassment and Discrimination, the Dean of Students office, and the University Police Department, among others.
• Consult with the Director of Residence Education and other administrative staff members on cases with high impact and/or risk.
• Maintain accurate case notes, records, and documentation through the University’s student conduct/CARE systems.
• Serve on an administrative on-call rotation along with other department leadership providing consultation and support to live-on coordinators and respond to severe incidents on-site, when required.
• Coach, develop, mentor, and manage performance of approximately four full-time, professional live-on direct report staff and support the success of four residential communities.
• Set expectations and goals, monitor progress, and provide feedback and accountability to direct and indirect report staff.
• Mentor, advise, and train department staff on Residence Education student conduct administration processes and expectations.
• Conduct regular performance evaluations, provide feedback, and support professional development opportunities for direct report staff.
• Manages staffing needs, including recruitment, hiring, performance evaluations, and professional development to ensure operational efficiency.
• Recommends actions related to compensation, promotions, reclassifications, discipline, and grievance resolutions.
• Lead department committees and process responsible for all live-on professional and student staff recruitment and training programs.
• Analyze, design, develop, implement, and evaluate comprehensive training programs for live-on professional and student employees, including annual summer training programs, ad-hoc onboarding, monthly InService professional development programs, and documentation of procedures and manuals.
• Foster a culture of continuous learning and development among Residence Education staff.
• Coordinate annual and ad-hoc recruitment timelines and processes.
• Engage RAs in regular feedback sessions to learn about needs within residential communities, gain insight into student life on-campus, and ensure continuous improvement of programs for students and staff.
• Organize and facilitate residential leadership training workshops and events for student employees.
• Identify and engage high-impact practices related to student leader and employee development and make recommendations to the Director of Residence Education.

Qualifications

• Bachelor's degree in related field from accredited institution. (Required)
• Master's degree in related field from accredited institution. (Preferred)
• 3 years of directly related full-time experience in a live-on housing role in postsecondary education setting or equivalent experience. (Required)
• 5 years of full-time experience in other areas of student affairs, education, community development, or related field. (Preferred)
• 2 years of experience supervising professional staff. (Preferred)