Residence Director (On-site)

About the role

The Department of Housing and Residence Life at DePaul University serves about 2,500 students residing in traditional-style and apartment-style residence halls on the Lincoln Park Campus. The Residence Director is a full-time professional position in the Department of Housing and Residence Life and within the Division of Student Affairs.

Responsibilities

• Supervises, recruits, trains, and evaluate personnel in assigned residence hall(s) or areas including Resident Assistants (paraprofessional student leaders).
• Performs administrative functions for day-to-day operations of residence hall/area as assigned and foster strong working relationships with the front desk operation supervisors, Area Coordinator(s), and the Area Offices where residents receive administrative support.
• Maintains office hours for availability to residents and staff, including some evening and weekend commitments.
• Provides conflict mediation, crisis intervention, health & safety support, and appropriate follow-up for students in the residential community. Participates in the on-call emergency response system for the campus community.
• Oversees the implementation and evaluation of educational opportunities in the residence halls, including support/resources for events, the residential curriculum, learning communities, and academic support initiatives.
• Serves as a Conduct Hearing Officer and adjudicate student conduct cases that occur in the residence halls.
• Fulfills summer assignments by working with various summer groups on campus.
• Assists in overseeing maintenance, damage billing, and facility condition in cooperation with the Housing Operations and Facility Operations areas.
• Provides advice, support, assistance, and referrals to students regarding academic, housing, and personal concerns.
• Serves on departmental and divisional committees, as needed.

Requirements

• Bachelor's degree, required.
• Prior experience in residence life and/or other areas of student affairs. Experience preferred in supervising and advising paraprofessional staff, graduate student supervisors, and student leaders.
• Demonstrated leadership ability and ability to work effectively with colleagues and students in and outside of Student Affairs.
• Demonstrated commitment to social justice and service.
• Demonstrated skills in crisis management.
• Master’s degree or master’s degree-seeking preferably in College Student Personnel, Higher Education/Student Affairs, or another related field, preferred.
• Ability and willingness to reside in the assigned residence hall community (furnished 2- bedroom apartment).
• Microsoft Word, Excel, Access, Windows, Teams, Zoom, Maxient, StarRez, and Salesforce.
• Ability to communicate effectively in writing and verbally.
• Ability to work and make decisions in a high-volume, fast-paced environment.
• Ability to provide effective customer service experience.
• Ability to demonstrate ongoing commitment to identity, inclusion and social change.
• Responsible for responding to emergency situations as needed.
• Maintain constant availability, as needed for cell phone coverage.
• Some evening, weekend and holiday commitments will be required.
• Ability to visually inspect housing facilities on a regular basis in order to report work order issues.
• Occasionally ascends and descends stairs while conducting building inspections and/or while serving on-duty.
• Ability to make and hear calls via radio communication.
• Occasionally lift up to 25 pounds.
• Employment is contingent upon a satisfactory outcome of a criminal background check.

Qualifications

• Passing a background check is required for employment.

Skills

• Microsoft Word, Excel, Access, Windows, Teams, Zoom, Maxient, StarRez, and Salesforce.
• Effective written and verbal communication skills.
• Ability to work in a high-volume, fast-paced environment.
• Customer service experience.
• Ability to demonstrate ongoing commitment to identity, inclusion and social change.
• Ability to respond to emergency situations as needed.
• Ability to visually inspect housing facilities on a regular basis in order to report work order issues.
• Ability to ascend and descend stairs while conducting building inspections and/or while serving on-duty.
• Ability to make and hear calls via radio communication.
• Ability to occasionally lift up to 25 pounds.

Benefits

The anticipated hiring range for this position is: $42,679 to $52,371/year. The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Pay

The anticipated hiring range for this position is: $42,679 to $52,371/year.

Schedule

Not specified.