Associate Director, Relationship Manager - The Orchard

About The Orchard

The Orchard is a leading global music distributor and Artist & Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard’s comprehensive artist & label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

Responsibilities

• Maintain close relationships with label day-to-day teams, ensuring clear communication and timely updates on project deliverables. Weekly visits to key clients.
• Ensure all departments are equipped with the necessary tools and support to execute campaign plans effectively.
• Share regular updates with both internal and external parties on campaign progress, priority release schedules, and other key initiatives.
• Manage and respond to action items to keep plans and campaigns on track.
• Execute campaigns to the highest standard, maintaining a high level of service and attention to detail.
• Use reports and data to adapt quickly to emerging trends and increased fan activity, adjusting campaigns as needed.
• Work with the Relationship Lead to build benchmarks and set campaign goals at the start of each project.
• Stay informed on both high-performing and developing artists, identifying opportunities to increase visibility and performance.
• Serve as a reliable, knowledgeable source about company processes, ensuring smooth campaign execution.
• Optimize label catalogs, especially around key tentpole moments.
• Tackle problems as they arise with a problem-solving mindset and a willingness to take initiative.
• Prepare high-level performance reports on label, artist, and campaign results for the team.

Qualifications

• Minimum of 5 years in project management or campaign coordination.
• Previous experience product managing directly with labels, third-party agencies, or artist management teams is preferred.
• Proficiency in utilizing analytics tools to track and interpret release performance, trends, and metrics.
• Excellent verbal and written communication skills, with the ability to serve as a key liaison between artists, labels, internal teams, and external partners.
• Exceptional organizational skills, with the ability to manage multiple complex projects and priorities simultaneously.
• Familiarity with digital tools, release management software, and project management platforms is highly desirable. Experience in Microsoft Office Suite & Google Workspace Applications and adaptability to new programs.
• Passion for the music business and a desire to build a career in the industry.

Benefits

The Orchard offers an investment in your learning & development, a comprehensive and attractive benefits package including healthcare coverage, life insurance, generous leave policies, 401K + employer matching, Winter recess, voluntary benefits, industry-leading mental health and fertility coverage, family resources and education financial assistance.

Pay

New York Pay Range: $80,000 - $90,000 USD

Schedule

Not specified