Associate Director, Operations

About the Role

The Associate Director, Operations for the Institute of Educational Initiatives is an on-campus, dynamic, highly collaborative role central to the day-to-day success of the Institute. Serving as a key liaison to faculty, staff, students, and campus partners, this position oversees facility operations, manages faculty affairs processes, leads operational initiatives, and supports institutional data and development workflows.

Responsibilities

• Facilities & Space Management
  • Project Leadership: Represent the Institute in coordinating construction, renovation, spatial renewal, and relocation projects.
  • Team Supervision: Directly supervise the Facilities Coordinator and a team of 5–7 part-time and full-time student workers.
  • Day-to-Day Operations: Oversee facility needs, including work orders, supply inventory, storage, room reservations, repairs, security alarms, and general troubleshooting.
  • Space & Parking Allocation: Hold final decision-making authority over internal space and parking assignments, as well as cross-campus facility reservation requests.
• Faculty Affairs Administration
  • Lifecycle Management: Direct the lifecycle for faculty annual reviews, appointments, reappointments, and promotions:
    • Aug–Sep: Gather and assemble dossier materials.
    • Oct–Nov: Schedule, manage, and execute faculty review meetings and voting.
    • Dec: Submit finalized packages to the Provost’s Office via OnBase.
    • Jan: Issue official reappointment letters.
    • Jan–Apr: Organize annual review documentation.
  • Fellowships & Records: Manage the appointment and reappointment process for IEI Fellows and maintain faculty Course Instructor Feedback (CIF) records.
  • Governance Support: Record and maintain official minutes for monthly Faculty and Faculty Committee meetings.
• Institute Operations & Culture
  • Community Life: Co-Chair the Community Life Committee; design and implement orientation, onboarding, and offboarding programs for faculty and staff.
  • Policy & Governance: Draft policy updates for the Managing Director, maintain employee handbooks, and establish clear operational communication channels.
  • Administrative Leadership: Convene and serve as an ex officio member of the Administrative Assistants Group.
  • IT & Technology: Act as the primary liaison to OIT Support Services; manage local tech needs, lead facility IT upgrades, and coordinate annual OIT service renewals.
  • Hospitality & Events: Oversee Institute hospitality, ticket allotments, parking passes, and gameday/tailgate protocols.
  • Internal Communications: Support internal messaging strategies in close collaboration with Executive Leadership and the Communications Director.
• Data Management & Development Support
  • Data Integration: Lead institutional data workflows from internal units to the Slate CRM Director.
  • Advisory Board Support: Coordinate logistics, communications, and administrative support for Institute Advisory Board meetings.
  • Development & Advancement: Maintain secure donor and relationship tracking systems, write monthly advancement notes, oversee milestone communications (birthdays/anniversaries), and support the Annual Appeal in partnership with Advancement leadership.

Requirements

• Education: Bachelor’s degree
• Experience: 3 to 4 years

Skills & Competencies

• Supervisory Experience: Prior experience overseeing administrative or office student staff.
• Interpersonal & Diplomacy: Demonstrated ability to interact professionally with faculty, staff, students, and external visitors.
• Communication: Strong written and verbal communication skills across all institutional levels.
• Organization & Multitasking: High attention to detail with the ability to prioritize competing tasks and manage multiple projects.
• Independent Problem-Solving: Strong problem-solving skills with the ability to work independently without direct supervision.
• Data Management: Proficiency in data organization, entry, and record-keeping systems.
• Physical Ability: Capability to lift and move up to 25 pounds as needed for office operations.

Application deadline: September 10, 2026.