Associate Director of Student Run Businesses/ Store Manager

Job Description

Position Summary:

Achieve and exceed financial goals, create a positive and collaborative store environment, and work with the Director to analyze store performance.

• Hire and develop Federal Work Study Sales Ambassadors
• Create and contribute to a proactive selling culture that focuses on building long-term relationships with customers, parents, students, alumni, faculty, and administrators.

Customer Service Champion

• Ensures exemplary customer service and exceeds expectations at all opportunities.
• Works with Director to build out an effective marketing and events calendar.
• Supports store compliance through proper operational standards.
• Maintains fun, welcoming, energetic, and passionate environment for the sales ambassadors that adheres to HR policies and university guidelines.
• Completes daily business analysis and communicates results to Director.
• Coaches and develops the Sales Ambassadors and maintains a positive store environment.
• Assists in creating seasonal product knowledge tools for staff.
• Maintains a thorough understanding of all inventory related rules, processes, and tools.
• Assists in training the store team in proper inventory management.
• Receive, inspect, and verify incoming merchandise shipments for accuracy and quality.
• Ensure all products are barcoded, priced, and properly stocked or stored.
• Prepare and maintain records of damaged or lost goods.
• Fulfill online orders. Responsible for making sure all online orders are packed and shipped in a timely manner.

Minimum Qualifications

• Bachelor’s degree or work/life experience equivalent.
• Retail leadership experience, including multi-level team management.
• Retail management experience in apparel and accessories.
• Shopify POS experience.
• Strong organizational, time management, and problem-solving skills.
• Customer service, communication, and presentation skills.
• Passion for relationship building with customers and cross-functional partners.
• Ability to lead and motivate a team.
• Knowledge of industry trends and market conditions.
• Ability to adapt to changing market conditions and adjust strategies accordingly.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to stand and walk for extended periods of time.
• Frequent bending, reaching, lifting, and movement throughout the workday.

About LIU Post

LIU Post campus is a scenic, historic, and scholarly campus that offers a small-school environment with the access and resources of a major metropolitan university. The University's 350+ acre campus is located on the estate of Marjorie Merriweather Post, 27 miles east of New York City on Long Island's Gold Coast. The campus houses the Lewyt College of Veterinary Medicine, the first professional School of Accountancy, an AACSB-accredited Business School, and an award-winning theater program. LIU is home to the world-renowned Tilles Center for the Performing Arts and the Shark Stadium, where supporters gather to cheer on the Sharks’ Division I athletic program.

LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religious creed, genetic information, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.