Associate Director of Residence Life

About the role

The Associate Director of Residence Life is responsible for the supervision, planning, organization, and coordination of all aspects of professional and paraprofessional staff in the Housing & Residence Life department.

Responsibilities

• Support the development and/or implementation of residence life programs that promote academic success, student well-being, and community building.
• Foster a healthy, and welcoming environment that meets the diverse needs of students.
• Serve as a resource for students, providing guidance on housing-related concerns and conflicts.
• Actively seek student feedback to improve housing policies, programs, and living conditions.
• Be visible and accessible to students through office hours, residence hall visits, and campus events.
• Maintain visibility in and awareness of housing areas to proactively serve the community.
• Serve as Housing and Residence Life liaison for summer orientation programs.
• Support and mentor Resident Assistants (RAs), student leaders, and professional staff to enhance the residential experience of students.
• Develop and sustain strong and effective collaborative partnerships and relationships with key constituencies across campus.
• Coordinate assessment processes and projects for Housing and Residence Life, including surveys, evaluations, and focus groups.
• Work closely with Area Coordinators to help them develop pride for all aspects of housing.
• Serve in on-call rotation with HRL leadership.
• Support the Associate Director of Business Operations and the Director in all housing facilities initiatives and processes.
• Manage budgets as assigned by the Director.
• Designated signature authority on assigned budgets and backup signature in Director's absence.
• Stay current with national trends in Housing and Residence Life.
• Represent Housing and Residence Life in various capacities, including staffing orientation, preparing presentations, and assisting with housing applications, room assignments, and special accommodation requests.
• Serve on the CARE Team.
• Work closely with the Assistant Director of Student Conduct and Outreach for effective handling of student conduct response and case adjudication follow-up.
• Work closely with Director and Associate Director in response to emergency and crisis situations.
• Mediate student conflicts within residence halls and provide support.
• Aid in the development and revision of policies in HRL.
• Maintain HRL programming policies and procedures to enhance student satisfaction, promote academic success, and contribute to student retention.
• Select, train, supervise, and evaluate all Area Coordinators.
• Provide training and education for Area Coordinators, Graduate Assistants, Resident Assistants, and other student staff.
• Oversee the recruitment, training, and development of Resident Assistants, Graduate Assistants, and other student staff.
• Create/revise all staff information and training manuals, resident, parent, and staff newsletters, and programming publications.
• Serve as Housing and Residence Life representative on divisional and/or university committees as assigned by the Director.
• Support university and strategic goal initiatives.

Qualifications

• Master’s degree required: Student Personnel, Higher Education Administration, or related field preferred.
• Three years full-time post-masters experience required.
• Full-time experience in a residence life live-in or live-on position required.
• Self-starter with ability to work independently as well as be an effective team member.
• Strong organizational and administrative skills.
• Strong interpersonal, communication, written, and oral presentation skills.
• Ability to work professionally and effectively with students, parents/guardians, faculty, staff, and visitors.
• Refined presentation skills, in both large and small groups.
• Presentation of a consistently professional demeanor at all times, even in difficult or frustrating situations.

Preferred Qualifications

• Five years of full-time post-masters experience preferred.
• Previous experience as a Hall Director or Area Coordinator preferred.
• Previous supervision of professional staff preferred.