Associate Director of Multifamily - Westchester, NY

About the role

We're on the lookout for a visionary leader to join our dynamic team as Associate Director of Multifamily Operations. In this pivotal role, you'll spearhead the operational excellence for select properties within our multifamily portfolio, actively contributing to strategic planning and guaranteeing the overall success of our residential communities.

Responsibilities

• Collaborate with property managers to optimize daily operations, implement financial strategies, and monitor budgets, including analyzing monthly financial performance, rent variations, and staying informed about market intelligence.
• Prepare owner reporting packages, incorporating budgets, business plans and monthly owner reports.
• Deliver effective leadership and mentorship to ensure high performance and foster a collaborative work environment among property management teams.
• Provide comprehensive asset management support, overseeing acquisitions and dispositions, and communicate relevant information and key issues effectively to ownership.
• Contribute to the development and execution of strategic plans, addressing escalated resident concerns, and identifying growth opportunities for enhanced satisfaction.
• Collaborate with the marketing team to ensure accuracy and adjust marketing plans as necessary.
• Review leasing, occupancy activity, and approve resident retention and renewal programs to meet budget/proforma expectations.
• Collaborate across departments to efficiently achieve property goals.
• Ensure strict compliance with legislation, regulations, and safety standards.
• Proactively manage assigned communities, conducting frequent site visits and inspections to ensure property upkeep and compliance, preserving their integrity.
• Uphold compliance with company policies, government regulations and Fair Housing.
• Review and inspect all Capital Replacement Plans.
• Manage recruitment and retention of site employees, ensuring training milestones and requirements are met.
• Must be present on-site and be able to move throughout the buildings to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors.
• Able to travel between the main office and site locations within the portfolio and be able to ascend and descend stairs, including comfortability with exposure to varying environmental climates and circumstances.
• Position may be required to perform duties outside their normal responsibilities as needed.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 10 years of residential property management experience, including a minimum of 7 years in a senior management position.
• Proficiency in navigating computers and community management software, to include Microsoft Office, iLuvLeasing, On-Site, and Yardi.
• Demonstrated ability to supervise staff, manage operational matters, and solve problems.
• Excellent organizational, time management, and communication skills.
• Strong technical knowledge of building operations and maintenance.
• Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP.

Pay

Annual salary range: $120,000 - $140,000