Jobs · Manufacturing · Illinois

Associate Director of Meetings & Events

Loews Hotels & Co · Rosemont, IL · 3 wk ago
Manufacturing$82k–$103k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We need to parse the posting. Let's extract content: - Intro about location and company: "Situated between vibrant Downtown Chicago and O’Hare International Airport, Loews Chicago O’Hare combines accessibility, comfort and style..." That's about the hotel. Could be "About the role"? Actually "About the role" is generic; but we have description of the hotel and company. Could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have: - "Who We Are:" description of Loews Hotels & Co. That's about the company, could go under About the role? Might be better as About the role? But we can treat as About the role (overview). We'll include that. - "What We Offer:" list of benefits. That's Benefits section. - "What We’re Looking For:" description of role expectations, maybe Responsibilities? Actually it's more about desired attributes. Could be "Requirements" or "Skills". We'll need to decide. - "Who You Are:" list of attributes (Culture Champion etc.) That's Skills/Qualities. - "What You’ll Do:" list of duties -> Responsibilities. - "Your Qualifications Include:" list of qualifications -> Requirements/Qualifications. - Salary range: "Salary range for this position, based on experience, is $82,400.00 to $103,000.00. This position is eligible for a performance-based incentive program." That's Pay. - No explicit Schedule info besides "May be required to work varying schedules to reflect business needs." That's schedule info. Could include Schedule section. We must not include boilerplate like EEO etc. Already removed. We must not repeat job title as heading. Not include Job ID. We must not include sections with filler like "commensurate with experience". We have actual salary range, so Pay section is valid. Schedule: we have "May be required to work varying schedules to reflect business needs." plus "Regular attendance in conformance with standards." That's specific enough? Might be considered schedule. We'll include Schedule section with that sentence. Benefits: we have list under "What We Offer:" with many items. We'll output as
  • . Responsibilities: from "What You’ll Do:" list. Requirements/Qualifications: from "Your Qualifications Include:" list. Skills: from "Who You Are:" list (Culture Champion etc.) Could be Skills. We need to decide which headings to use. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems they expect us to pick among those. We can have multiple sections but only those with real content. We have content for About the role (intro + Who We Are). Responsibilities (What You’ll Do). Requirements (Your Qualifications Include). Qualifications maybe overlapping with Requirements; but we could treat Requirements as the qualifications list. Could also have Skills separate from Requirements. The "Who You Are:" list is more about competencies/skills. So we can have Skills section. Benefits: from What We Offer. Pay: salary range. Schedule: varying schedules. We should not duplicate content. Ensure we preserve all substantive information. Let's extract each piece precisely. About the role: combine the introductory paragraph and "Who We Are:" paragraph. Intro: "Situated between vibrant Downtown Chicago and O’Hare International Airport, Loews Chicago O’Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers." Who We Are: "Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us." We'll combine into a

    maybe two paragraphs. Responsibilities: list from "What You’ll Do:" each sentence starting with a verb. We'll turn each into

  • . Let's copy them: - Manage high-profile, complex programs and events, ensuring seamless execution and client satisfaction. - Partner with key operational teams including Reservations, Billing, Revenue Management, Sales & Marketing, Culinary, and Banquets to deliver exceptional outcomes. - Implement Loews Hotels Meetings & Events standards and best practices across all functions. - Lead training initiatives for the Meetings & Events team, fostering growth and consistency. - Monitor team performance, ensuring accuracy and timeliness of Banquet Event Orders, diagrams, and event documentation. - Lead and support the property’s Social Catering strategy, with a focus on generating new business, improving conversion, strengthening market positioning, and achieving catering revenue goals. - Proactively identify opportunities within the local social market and build relationships that drive weddings, celebrations, galas, and other social catering business. - Collaborate with the Executive Chef and Culinary leadership to develop, refresh, and evolve social catering menus, packages, and experiences that are competitive, relevant, and aligned with market demand. - Partner with operational leaders to evaluate the current social catering experience, identify opportunities to improve the status quo, and enhance the sales, planning, and execution process. - Provide leadership and oversight to the Catering Service Managers, helping ensure consistency, accountability, and a seamless transition from sales through event execution. - Support corporate catering sales initiatives and strategies while serving as the property leader responsible for advancing Social Catering performance. - Assist the Director in workload distribution, group turnover reviews, and departmental leadership responsibilities. - Participate in menu updates, pricing strategies, and competitive analysis to maintain market positioning. - Build and maintain event documentation, including Banquet Event Orders, diagrams, and group resumes. - Schedule and lead pre- and post-convention meetings, providing onsite support for major events. - Prepare post-event recaps, analyzing performance against forecasts and guarantees. - Drive rebooking efforts and cultivate long-term client relationships. - Attend internal meetings and represent the department in cross-functional discussions. - Serve as a backup leader for the Director of Meetings & Events, managing schedules, assignments, and reporting as needed. - Regular attendance in conformance with standards. - May be required to work varying schedules to reflect business needs. - Required to attend all mandatory training sessions and meetings. - Perform other duties as assigned. Note: Some of these about schedule may be better placed in Schedule section. But we can keep them in Responsibilities; but we also need a Schedule section. To avoid duplication, we could move schedule-related sentences to Schedule section and remove from Responsibilities. The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the schedule sentences somewhere. If we create a Schedule section, we can include those sentences there, and we could still keep them in Responsibilities? That would duplicate. Better to move them to Schedule and omit from Responsibilities to avoid duplication. However, the Responsibilities list includes "Regular attendance in conformance with standards." and "May be required to work varying schedules to reflect business needs." and "Required to attend all mandatory training sessions and meetings." Those are more about expectations/schedule. We'll move them to Schedule section. Thus Responsibilities will be the rest. Let's list responsibilities without those three. Responsibilities items: 1. Manage high-profile, complex programs and events, ensuring seamless execution and client satisfaction. 2. Partner with key operational teams including Reservations, Billing, Revenue Management, Sales & Marketing, Culinary, and Banquets to deliver exceptional outcomes. 3. Implement Loews Hotels Meetings & Events standards and best practices across all functions. 4. Lead training initiatives for the Meetings & Events team, fostering growth and consistency. 5. Monitor team performance, ensuring accuracy and timeliness of Banquet Event Orders, diagrams, and event documentation. 6. Lead and support the property’s Social Catering strategy, with a focus on generating new business, improving conversion, strengthening market positioning, and achieving catering revenue goals. 7. Proactively identify opportunities within the local social market and build relationships that drive weddings, celebrations, galas, and other social catering business. 8. Collaborate with the Executive Chef and Culinary leadership to develop, refresh, and evolve social catering menus, packages, and experiences that are competitive, relevant, and aligned with market demand. 9. Partner with operational leaders to evaluate the current social catering experience, identify opportunities to improve the status quo, and enhance the sales, planning, and execution process. 10. Provide leadership and oversight to the Catering Service Managers, helping ensure consistency, accountability, and a seamless transition from sales through event execution. 11. Support corporate catering sales initiatives and strategies while serving as the property leader responsible for advancing Social Catering performance. 12. Assist the Director in workload distribution, group turnover reviews, and departmental leadership responsibilities. 13. Participate in menu updates, pricing strategies, and competitive analysis to maintain market positioning. 14. Build and maintain event documentation, including Banquet Event Orders, diagrams, and group resumes. 15. Schedule and lead pre- and post-convention meetings, providing onsite support for major events. 16. Prepare post-event recaps, analyzing performance against forecasts and guarantees. 17. Drive rebooking efforts and cultivate long-term client relationships. 18. Attend internal meetings and represent the department in cross-functional discussions. 19. Serve as a backup leader for the Director of Meetings & Events, managing schedules, assignments, and reporting as needed. 20. Perform other duties as assigned. Now Requirements/Qualifications: from "Your Qualifications Include:" list. Let's extract each bullet: - Minimum six years progressive Meeting, Event, and/or Catering Sales Management experience in a full-service, large-volume, upper upscale hotel, preferred. - Demonstrated Social Catering sales experience, including business development, lead conversion, client relationship management, and achievement of catering revenue goals. - Experience leading or supporting weddings, social celebrations, galas, and other complex social events. - Proven ability to collaborate with Culinary and operational teams on menu development, package design, pricing, and enhancements to the overall social catering experience. - Experience leading, mentoring, or overseeing Catering Sales and/or Catering Service professionals preferred. - Bachelor’s degree in Hospitality Management, Business Administration, or another similar major, preferred. - Certified Meeting Planner designation, preferred. - Extensive knowledge of Microsoft Office Suite and hotel operational systems and software including Delphi, Cvent, Social Tables, Opera, or similar platforms. - Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift. We'll put these in a
      under Requirements heading. Skills: from "Who You Are:" list. Extract each: - Culture Champion: You lead with integrity, empathy, and a commitment to inclusivity. - Strategic Leader: You balance big picture vision with meticulous attention to detail and understand how to translate strategy into measurable results. - Social Catering Driver: You bring strong social catering sales experience and are energized by building business, converting opportunities, and growing revenue across weddings, celebrations, galas, and other social events. - Creative Problem Solver: You adapt quickly and craft solutions that deliver exceptional results for both clients and operational partners. - Relationship Builder: You create meaningful connections with

Similar jobs