Associate Director of Events

About the role

The Associate Director of Events at Hyatt Regency Santa Clara is responsible for hiring, training, managing, and coaching approximately three to ten catering/convention services managers. This position may serve as the second-in-command in the Event department based on the hotel's size.

Responsibilities

• Hires, trains, manages, and coaches catering/convention services managers
• Serves group business
• Carries and achieves a quota for service groups
• Assigns specific administrative responsibilities including supervisory duties over part of the Event department, such as Meeting Connections, Administrative Assistants, or Trainees

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Proficient in general computer knowledge
• 3 years of experience in Hotel Event Sales and/or Event Planning
• CMP Certification preferred
• Completed Hyatt Meeting Masters or equivalent
• Completed Hyatt Sales training to include PSS and PSN or equivalent
• Geographically mobile

Qualifications

• Desire to meet and exceed guest expectations
• Effective communication skills
• Computer literacy
• Experience in event sales and planning
• Preferred CMP certification
• Completion of relevant training programs
• Ability to travel as needed

Skills

• Event planning and coordination
• Group management and scheduling
• Customer service and hospitality
• Administrative support and supervision

Pay

The salary range for this position is $79,700 - $127,300.

Schedule

Hours may vary based on the needs of the department and the events being managed.