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Jobs · Information Technology · New York

Associate Director of IT Operations, Infrastructure Architecture

BioSpace · Troy, NY · 2 mo ago
Information Technology$126k–$241k/yrFull-time

About the Role

Join Regeneron, a science-driven organization developing life-changing medicines for serious diseases. We are seeking an IT Infrastructure Architecture Leader (Senior Manager or Associate Director) to ensure the reliable operation and strategic development of IT and Operational Technology infrastructure across our GxP manufacturing environment. This role offers the opportunity to contribute to a fast-growing, impactful organization making a meaningful difference to patients worldwide.

Responsibilities

  • Define, implement, and lead IT/OT infrastructure architecture with a focus on hyper-converged systems, advanced networking, and wireless technologies.
  • Design and document infrastructure architecture across networking, compute, and security domains.
  • Ensure reliable operation of IT/OT infrastructure including servers, hardware, communications, and desktop support; provide operational oversight for data center operations, network services, telecom, and asset management.
  • Build scalable and secure wireless networks to support industrial and enterprise needs; maintain robust security measures including data integrity and disaster recovery planning.
  • Apply security frameworks such as NIST CSF, IEC 62443, or ISO 27001 within a regulated environment; maintain compliance with automation system standards including DeltaV/Emerson and Rockwell/Allen-Bradley.
  • Ensure compliance with GxP, FDA, and global regulatory requirements; ensure systems and procedures support effective monitoring, reporting, and audit readiness.
  • Manage service providers to ensure high-quality delivery aligned to SLAs; act as escalation point for major incidents and provide regular management reporting on service performance and IT operations.
  • Collaborate with corporate IT and OT partners to ensure seamless system integration and alignment across the enterprise.
  • Lead, mentor, and develop a diverse technical team spanning Helpdesk, Desktop, Server, and Network functions; oversee recruitment, training, performance evaluations, and goal setting for the IT Operations team.

Requirements

  • Hands-on experience designing and documenting infrastructure architecture across networking, compute, and security domains.
  • Demonstrated experience with security frameworks such as NIST CSF, IEC 62443, or ISO 27001 and applying them within regulated environments.
  • Experience managing diverse technical teams including Helpdesk, Desktop, Server, and Network staff; experience managing vendors and managed service providers.
  • Experience developing and deploying SLAs, metrics, and operational best practices; proven track record implementing ITIL practices within an organization.
  • Strong background in Microsoft OS including Server and GPO elements; strong understanding of data integrity and associated tools.
  • Experience with Business Continuity and Disaster Recovery planning.
  • Knowledge of IT compliance guidelines including PIC/S, 21 CFR Part 11, Annex 11, and GAMP preferred.

Qualifications

  • BS/BA in Information Technology or a related field.
  • Senior Manager: 8+ years of progressively more responsible experience, including 8+ years of management experience and a minimum of 3 years experience in an FDA or similarly regulated environment.
  • Associate Director: 10 years of progressively more responsible experience, including 10 years of management experience and a minimum of 3 years experience in an FDA or similarly regulated environment.
  • May consider equivalent combination of education and experience. Level is determined based on qualifications relevant to the role.

Schedule

Monday - Friday, 8:00 AM - 4:30 PM

Pay

Salary Range (annually): $126,300.00 - $241,200.00

Benefits

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role:

  • Annual bonuses or other incentive plans.
  • Equity awards.
  • Pension or retirement benefits, 401(k) company match.
  • Health and wellness programs, fitness centers.
  • Insurance benefits (e.g., medical, dental, vision, life, and disability).
  • Paid time off.
  • Family support benefits.

For additional information about Regeneron benefits in the U.S., visit Regeneron Total Rewards. For other locations, additional information will be provided during the recruitment process.

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