Associate Director of Graduate Admissions

About the role

The Associate Director of Graduate Admissions is responsible for managing the logistics and operations of all aspects of application processing for graduate programs at Brooklyn College. This position reports to the Director of Graduate Admissions and works alongside them to develop, plan, and manage school-wide student recruitment activities and strategies.

Responsibilities

• Ensure the efficient and effective processing, completion, and evaluation of applications and documents submitted as part of the admissions process.
• Establish and maintain professional relationships with Graduate Deputies and other academic department staff to resolve admissions issues, advise on general policies, and maintain streamlined application file processing.
• Plan and execute monthly Admission Webinars and Information sessions including some evenings and weekends.
• Document operational procedures for quality control, staff, and student assistant training purposes.
• Oversee department application databases, including Slate and CUNYFirst. Ensure data integrity and seamless integration of various enrollment management.
• Perform troubleshooting and escalate technical issues, as necessary.
• Produce regular reports on application processing to monitor progress towards department goals.
• Supervise and train College Assistants. Manage staffing schedule for college assistants and student assistants.
• Develop and implement an office communications plan for applicants and incoming students to improve overall customer service.
• Analyze plan effectiveness and make suggestions to the Director, as necessary.
• Work closely with the Director to establish an annual calendar for internal operations project plans, team, and work assignments, and identify resource needs.
• Ensure the smooth transition of accepted students to deposited and enrolled students through participation in yield/orientation events.
• Advise prospective graduate students on program options, requirements, policies, and procedures, as necessary.
• Attend Recruitment Fairs or events regionally, nationally, and internationally.
• Represent Graduate Admissions in the absence of Director.

Qualifications

• Bachelor's Degree and six years' related experience required.
• PREFERRED QUALIFICATIONS: Master’s degree and a minimum of 6 years of experience in admissions.
• Experience with CUNYFirst.
• Strong communication, interpersonal, managerial, and administrative skills.
• Ability to work some evenings and/or weekends required.

Skills

• Excellent organizational and problem-solving skills.
• Strong attention to detail.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office Suite.

Benefits

CUNY offers a comprehensive benefits package. Please refer to the CUNY Benefits Link for details.

Pay

$102,408 - $118,070; Salary commensurate with education and experience.

Schedule

Full-time position.