Associate Director of Analysis & Investigations

About the role

This role focuses on threat assessment, intelligence gathering, and investigative support to ensure the safety and security of personnel, events, and facilities. Responsibilities include developing threat assessments, monitoring media and public safety sources, supporting executive protection teams, and tracking protests or demonstrations that may impact operations. The position also assists in workplace safety through intelligence on potential threats and conducts internal investigations.

Responsibilities

• Develop threat assessments for franchises, scheduled events, and talent as guidance for relevant stakeholders.
• Identify news, social media, and public safety sources/contacts for all relevant franchises and event genres.
• Support Pacers and Fever Executive Protection teams by providing intelligence products on topics including but not limited to people of interest, venue advances, and notable talent.
• Monitor protests and demonstrations that may impact events/assets and provide notification to appropriate stakeholders.
• Support PS&E Threat Assessment Group (Security, Legal, Human Resources) by providing intelligence products on topics including but not limited to cases of potential workplace violence, stalking or harassing of employees, anonymous letters, emails, and social media posts.
• Provide timely communications and actionable intelligence to support the protection of people, assets, and infrastructure as it relates to business operations.
• Facilitate threat and intelligence meetings and briefings with relevant stakeholders to share intelligence, provide situational awareness, and support risk-informed decision-making.
• Review upcoming events and related incidents that may impact security/business operations.
• Review past incidents/events to identify trends, risks, and mitigation strategies.
• Develop and maintain an information-sharing network amongst public safety and private sector partners.
• Maintain awareness of the current threat landscape and emerging security threats.
• Conduct and manage investigations: personnel, administrative, internal, safety, etc., into various matters as required. Reduce findings and recommendations to writing.
• Review and oversee investigations incident reports (medical, safety, fire marshal, security, etc.) to ensure completeness.
• Coordinate with appropriate staff or other witnesses to gather necessary additional information, including video, interviews, and statements.
• Summarize findings to inform PS&E leadership, Security team, Facility Operations, Risk Manager, etc.
• Coordinate with PS&E Risk Manager and insurance broker to ensure they have full information to manage incidents and claims. Review reports and investigations, identify information gaps, and follow up on investigations, interviews, calls, video reviews, etc., to ensure full information is gathered and documented.
• Align with PS&E's mission and core values and actively participate in company-sponsored community outreach programs.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Criminal Justice, Political Science, Public Safety Management, or a related field. A combination of relevant experience and education may be considered.
• Minimum of two years’ relevant experience in intelligence or investigative support.
• Excellent communication and interpersonal skills.
• Ability to read, analyze, and interpret instructions and reports.
• Ability to write reports, briefings, and correspondence.
• Ability to effectively present information and respond to questions from PS&E management and the public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret oral and written directions as well as building maps.
• Ability to manage stress and defuse potentially stressful situations.
• Ability to work well with stakeholders from varied backgrounds.
• Ability to multi-task, prioritize workload, and successfully handle competing deadlines.
• Experience and knowledge of MS Office products (Outlook, Excel, Word, etc.).
• Experience and knowledge of varying intelligence platforms and tools.

Physical and Environmental Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write. The noise level in the office work environment is usually moderate, and the noise level in Gainbridge Fieldhouse/game environment is usually loud. The stress level may become high during certain times of the year.