Associate Director, Neuroscience Priority Accounts – New England

The role is field-based and remote, supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this position. Please only apply if the location is accessible to you. The company will not sponsor visas for this position.

About the Role

The Associate Director, Neuroscience Priority Accounts, will play a pivotal role in shaping the success of the Neuroscience Multiple Sclerosis portfolio within key health systems and priority accounts. In this role, you’ll lead strategic initiatives that drive meaningful impact—building strong partnerships, creating tailored account business plans, and ensuring seamless product access for patients who need them most. You’ll collaborate with cross-functional teams to bring innovative solutions to sophisticated healthcare environments and help deliver on the mission to improve lives through neuroscience. You’ll also leverage deep expertise in health system dynamics to uncover new opportunities and optimize outcomes for both patients and providers.

• Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
• Build strong, collaborative relationships with leaders across priority accounts and affiliated health systems.
• Design and execute strategic key-account plans that deliver meaningful outcomes for identified accounts.
• Spend significant customer-facing time creating and executing short-term and long-term KOL engagement plans.
• Identify evidence gaps across product and disease education through discussions with thought leaders.
• Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
• Apply deep understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
• Collaborate with local partners to create tailored, institution-specific plans that reflect market forces and customer priorities.
• Lead cross-functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
• Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.

Requirements

• Bachelor’s degree required from a 4-year college or university.
• 8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. Candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially where strong field leadership and customer engagement are central to success.
• 2+ years’ experience in project management and translation of strategy into execution.
• 3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
• Recent US experience (within the last 5 years) with deep understanding of US healthcare ecosystems.
• Demonstrated deep customer and cross-functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
• Robust business background, with a strong ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
• Candidate must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements

• Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
• Background in at least two cross-functional areas, such as Marketing, Medical, Market Access & Reimbursement, or Sales Leadership—demonstrating versatility and strategic insight.

Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is essential, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

For customer-facing roles, employees must adhere to and comply with customers’ credentialing guidelines, which may require COVID-19 vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws.

The individual hired for this role will be required to successfully complete initial training, including home study, up to eight (8) hours per day and forty (40) hours per week.

Pay

The salary for this position is expected to range between $168,000 and $312,000 per year. The final salary offered is determined based on factors like relevant skills and experience. Upon joining, salary will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Compensation includes a performance-based cash incentive and, depending on the level of the role, eligibility for annual equity awards.

Benefits

US-based eligible employees will receive a comprehensive benefits package that includes:

• Health, life, and disability benefits.
• A 401(k) with company contribution and match.
• A variety of other benefits.
• A generous time off package including vacation, personal days, holidays, and other leaves.