Associate Director- Mental Health

What You’ll Be Doing

• Oversee the intersection of high-quality mental healthcare, financial sustainability, and rigorous regulatory compliance.
• Key Responsibilities:
  • Administrative & Regulatory Oversight: Direct overall administration of clinic operations; ensure absolute compliance with OMH, DoHMH, DFTA, and Medicaid/Medicare guidelines.
  • Financial & Billing Management: Oversee medical billing and budget processes using JASA’s Electronic Health Record (EHR) system in coordination with Finance and IT teams.
  • Quality Assurance & Productivity: Track and optimize clinic productivity; implement ongoing utilization review procedures and design strategic quality assurance projects.
  • Clinical Supervision: Provide direct supervision to the Program Director of the Living in Place program; oversee personnel recruitment and review the performance of multidisciplinary staff.
  • Committee Leadership: Coordinate and lead the clinic's Incident Review Committee and the Consumer Advisory Committee.
  • Emergency & Backup Coverage: Provide administrative coverage for the Assertive Community Treatment (ACT) program as needed, including triage for client emergencies.
  • Marketing & Outreach: Develop robust outreach and marketing strategies to elevate JASA’s mental health programs; represent the agency at major community conferences and stakeholder meetings.
  • Strategic Reporting: Assess operational problem areas, implement corrective action plans, and prepare comprehensive evaluation reports for senior leadership.

What You’ll Need

• Education: Master’s degree in Social Work (MSW), Public Administration (MPA), or an equivalent graduate degree in Counseling, Gerontology, Psychology, or a related field.
• Licensure: Current New York State License in Social Work (LMSW/LCSW) is preferred.
• Experience: Minimum of three years of experience in program supervision and management; direct experience overseeing medical and insurance billing frameworks is highly preferred.
• Leadership Skills: Proven ability to provide professional supervision and motivation to social work, accounting, and support staff.
• Technical Skills: Computer literacy in Microsoft Office Suite and Google Workspace, with the ability to quickly master program-specific EHR software.
• Travel: Ability to travel across NYC using mass transit.

Core Values

• Professional maturity,
• excellent judgment,
• a deep appreciation for the roles of race, religion, ethnicity, and sexual orientation in client care.

Benefits at a Glance

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.
• Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.
• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.
• Professional Growth: Senior-level career development and structural support in an established nonprofit environment.