Associate Director, Medical Information Management

About the Role

The Director of Health Information Management Operations serves as the senior operational leader responsible for the direction, integrity, and compliance of enterprise medical information management functions at The Ohio State University Wexner Medical Center, The James Cancer Hospital, and Solove Research Institute.

This role oversees the availability, accuracy, security, and legal integrity of patient information to support patient care, teaching, research, and administrative needs across the health system. Responsibilities include managing the legal medical record, Enterprise Master Patient Index (EMPI), document imaging, transcription management, medical record completion, release of information, storage and retrieval, vital statistics, RAC compliance, and disaster preparedness.

The Director acts as the custodian of the enterprise legal medical record and serves as a subject matter expert for regulatory, accreditation, HIPAA privacy, and release-of-information standards across all inpatient, outpatient, ambulatory, and community connect affiliates.

Responsibilities

• Provide administrative and operational leadership for enterprise health information management services, ensuring the integrity, accessibility, and compliance of the electronic health record (EHR) and legal medical record.
• Direct EMPI operations to prevent and resolve duplicate medical record numbers.
• Oversee transcription services and vendors to ensure timely and accurate documentation within the EHR.
• Ensure synchronization between hospital and ancillary information systems.
• Monitor productivity, performance metrics, and operational efficiency while implementing process improvements to support quality, compliance, and strategic objectives.
• Collaborate with Registration, Patient Accounting/Financial Services, Centralized Scheduling, OSU Physicians, physician offices, Health Plan partners, clinical leadership, and administrative stakeholders.
• Serve in a consultative role to academic and research partners regarding medical record access, release, and compliance requirements.

Requirements

• Bachelor's Degree in Health Information Management.
• Registered as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) by the American Health Information Management Association (AHIMA).
• 7 years of relevant experience required; 12 or more years preferred.

Final candidates are subject to a background check. A drug screen or physical may be required during the post-offer process.